• Collation of data from across the business.• Analyzing data to provide monthly data report to management for review. • Drafting of Monthly Management Report.• Updating and providing of Monthly Inland Freight Spend report for provisions to be made.• Providing Demurrage report to stakeholders for review and approval. • Collating and analyzing of LSP Demurrage schedules and cross-referencing with data to provide all information to management for approval and provision process. • Receiving of LSP demurrage invoices, verifying invoices against approved value and submission of invoices for payment. • Providing stakeholders with Monthly and Quarterly Loading reports for analysis.• Collating and Analyzing of LSP Monthly Performance against allocation and providing figures to stakeholders for review and approval. • Providing LSP with Final Performance figures.• Providing LSP with Monthly Loading Schedules• Receiving of LSP Performance invoices, verifying invoices against approved value and submission of invoice for payment.• Updating of Monthly Fuel Surcharges and providing updated Fuel Adjustment report to Stakeholders for Review and Approval.• Providing Management with daily loading report to ensure LSP’s are on track with monthly loading. • Collating of Monthly Management Fees figures, drafting of Management Fee Invoice, obtaining approvals on Invoices, and submitting for payment. • Updating of all Schedules on payment received. • Drafting and maintaining of the Master Data Report as well as Master Stock Data.• Checking and updating of LSP’s repayments and providing updated data to Stakeholders monthly.• Updating of SOA data for reliable billing against approved rates.• Updating of Schedule for tracking of Export Licenses and the tonnage loaded against the Export License. • Collating and Analyzing of the Dedicated Fleet and maintaining the schedule.• Providing of Discrepancy report to various departments for maintaining data accuracy.

• Supervising of a team of Stock and Tracking controllers.• Controlling and monitoring of all cargo inland movements from point of loading until loaded onboard.• Handling and Resolution of all Incidents.• Sourcing all relevant information pertaining to Insurance claims and the monitoring of claims until resolution.• Managing of all Service Providers re-bagging request as well as the monitoring of the stock available and costs of re-bagging.• Liaising with third party agents on all abnormal offloading.• Reporting on all stock movements on a weekly and monthly basis, both internally and for Stake Holders Review, on all stock movements from point of loading until loaded on board.• Controlling and monitoring of Warehousing storage costs across various countries. • Arranging of Quarterly Stock takes across various countries and the reporting on the outcome of the stock take. • Monitoring of stock through comparison of warehouse data against system data including exception management.• Forecasting of available stock for shipment planning. • Analyzing Transporter transit times, for various routes, to ensure KPI’s are met. • Implementation of Departmental Processes and Procedures, along with SOP’s and Workflows, to ensure an effective and efficient internal operation.• Ensure reliability, integrity, and accuracy of data.• Assist with the development and implementation of the internal operating system.

• Collation of data from across the business.• Analyzing data to provide monthly data report to management for review. • Updating and providing of Monthly Inland Freight Spend report for provisions to be made.• Providing Demurrage report to stakeholders for review and approval. • Collating and analyzing of LSP Demurrage schedules and cross-referencing with data to provide all information to management for approval and provision process. • Receiving of LSP demurrage invoices, verifying invoices against approved value and submission of invoices for payment. • Providing stakeholders with Monthly and Quarterly Loading reports for analysis.• Collating and Analyzing of LSP Monthly Performance against allocation and providing figures to stakeholders for review and approval. • Providing LSP with Final Performance figures.• Providing LSP with Monthly Loading Schedules• Receiving of LSP Performance invoices, verifying invoices against approved value and submission of invoice for payment.• Updating of Monthly Fuel Surcharges and providing updated Fuel Adjustment report to Stakeholders for Review and Approval.• Ensure reliability, integrity, and accuracy of data.• Providing Management with daily loading report to ensure LSP’s are on track with monthly loading. • Collating of Monthly Management Fees figures, drafting of Management Fee Invoice, obtaining approvals on Invoices, and submitting for payment. • Updating of all Schedules on payment received. • Assisting Insurance Officer with updating of Insurance Schedules and drafting of Insurance Dashboard for Management Review. • Assist Head of Operations with drafting of SOP’s and Workflow Processes.• Assist with the development and implementation of the internal operating system

• Ensured that all risk priorities related to the Company’s Insurance coverage is effectively addressed through regular testing program of the company’s set policies, procedures, systems, and controls.• Managed and maintained the companies' relations with the appointed insurers as to ensure the company is secured across all potential liability point. i.e. Warehouse, Assets, Building, GIT, General cover. Regular updates on claims ratio• Assisted the Head of the Department with the planning, organizing, developing and implementation of all projects where there was an element of Insurance or Financial Risk involved. • Created policies and procedure to ensure a more effective operation within the department.• Designed and implements new systems to more effectively manage the risk of the business.• Prepared and gathered all necessary documents for claim submissions and regularly followed up with all internal and external parties regarding outstanding documents and information as well as the status of the claims to ensure all claims are settled within the prescribed timeframe. • Prepared all necessary documents for Finance to proceed with claims settlements to our clients.• Kept record of all salvageable items returned to the company through claims that have been processed. • Provided Trend analysis within the claims area to management for review with recommended corrective actions.• Dealt with and managed all Insurance claims based on the company's policies as well as develop a clear standard protocol framework for claims lodged.• Dealt with and managed all Warranty Program claims based on the company's policies as well as develop a clear standard protocol framework for claims lodged.• Dealt with and managed all Internal Corporate Client claims based on the company's policies as well as develop a clear standard protocol framework for claims lodged.

• Personal Assistant to Principal of the Estate agency• Arrange of meeting for not only the principal but also for Sales Agents• Drafted the Agenda's and took Minutes for all meetings held within the agency• Opened and Managed the Mandate and Sales Files for the agency• Assisted with the General Office Administration• Assisted the Sales Staff with drafting of advertisements and paperwork for new sales.

• Provided Customer Service to walk in clients as well as online• Provide efficient Floor Sales and accurate Invoicing• Assisted with Cash Up at the beginning of the day as well as at the end of day• Assisted the Owner with Basic Shop Administration and Filing• Managed all Customer Bookings• Inventoried supplies regularly and reported needs to management.• Greeted customers entering store and offered assistance with requirements.• Assisted with purchases by removing tags and placing purchased merchandise in bags.• Checked incoming orders and organized new stock.