Nandita Menon Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

Oakland, California, Us

- GM of the Disputes Program responsible for the P&L, commercial GTM strategy, and Operations- Built the 1-3-5 year product vision and strategy roadmap to grow revenue by 150% while increasing operational efficiency through AI and data-driven automation solutions- Achieved 80% automation using data driven strategic actions directly attributable to product strategy with target of 90% by EOY- Lead and provide strategic input on cross-functional operational and business strategy- Lead, manage, and mentor multiple product managers that execute on strategic roadmaps

Brisbane, California, Us

SquareTrade (SF based company acquired by Allstate in 2017 for $1.4 billion - the largest insurtech deal at the time. SquareTrade was $200mm in annual revs in 2 countries when I joined in 2015, and has scaled almost 10X to $1.8 Billion across 15 countries and 140 million active policies in 2021.) - Led the product team responsible for implementing customer content, email instrumentation and localization across 10+ regions including NA, EMEA, and APAC. Integrated sophisticated partners including Apple, Hutchison UK, JB Hifi to onboard over $100mm of new business - Principal Product lead responsible for core phone insurance and core fraud/Trust & Safety systems product roadmap including implementing id verification features, machine-learning algorithms, and integrating w/ multiple external databases for near real-time policy and claims scoring for potential fraud.- Built the Product Analytics team and function. Instrumented software applications and built a reporting layer for 10+ product lines that provide quantitative and qualitative reporting on all key parts of the product application performance. Insights provided by the team led to improved user experience (UI/UX), product performance and reduced customer escalations

Brisbane, California, Us

- Developed a B2B growth strategy to further growth expansion in new product verticals like multi-item bundles and furniture- Instituted competitive intelligence reports with direct impact on the long term digital sales growth strategy of the company- Led program management of business use cases with internal and external partners to deliver cross-functional projects

Brisbane, California, Us

- General Manager of a $200M P&L business. Managed E-commerce retail partners such as Amazon Marketplace, Amazon Devices, and eBay. Responsible for partner relationships, revenue growth, profitability and for new product development and operations. Managed a team and worked closely with C-suite due to importance of channels. - Grew Amazon marketplace business from $50mm to $150mm (top 10 Amazon 3P seller) by introducing new product features, building a data schema to track pricing changes for SquareTrade and its competitors, and using machine learning pricing systems to predict competitor pricing and maximize internal profitability and win rate. Increased market share from 45% to 75% leading to market leadership in the category- Successfully negotiated long term exclusive market share contract with eBay US increasing revenue growth from 45% to 100%

Brisbane, California, Us

- Led launch and execution of several end-to-end compliance models and a new inventory management system increasing claims fulfilment efficiency and reducing claim losses by about $20mm annually for the organization- Led launch and execution of an improved financial reconciliation product managing a cross-functional team of Supply Chain, Revenue, Finance, Business strategy, and Analytics counterparts expediting accounting close time from 2 months to 10 days - Managed critical data initiatives during due diligence phase that led to Squaretrade’s $1.4B acquisition by Allstate

San Mateo, Ca, Us

• Product Analyst supporting core software products - Mobile App, Xbox, and SAAS and SME for mobile app analytics• Devise analytics strategy and lead implementation of analytics on core GoPro products• Conduct product analysis for core products to Senior Management and Product Managers to drive product performance and product improvements• Defines and develops PRDs for Engineering teams to deliver on Analytics requirements

San Mateo, Ca, Us

• Defines and develops PRDs for to drive product visions and effectively communicate product requirements to engineering teams• Successfully delivered multiple project implementations working across multiple teams to drive product improvement• Helps guide the implementation of data infrastructure and measurement systems for data capture and reporting, including assessment, identification, and implementation of data sources and tracking requirements• Identifies key methodologies measuring digital marketing campaign success against product and business goals• Acts as primary day-to-day contact on measurement system project development and execution; facilitates communication and defines roles and responsibilities amongst all parties including internal, client, and third party• Uses knowledge of digital campaigns and tactics to deliver client-specific analyses including but not limited to: campaign analysis and competitive market research• Performs response analytics to ensure the timely adjustment/optimization of marketing strategy and measurement accuracy

San Mateo, Ca, Us

San Francisco, Ca, Us

Working in cross-functional teams as well as independently to champion client brand goals as well as end user experience. Some areas that I have worked in include SEO strategy and execution, quantitative as well as qualitative analysis, and creating end-user documentation- Product lead working with engineering to implement KPIs and analytics metrics to track the success of marketing campaigns- Developed an analytics based content strategy using site search analytics and Google Analytics- Built content workflow for internal Content Management Systems (CMS) and Responsive Design enabled CMS- Developed brand appropriate Information Architecture (IA) for websites, end user and internal documentation, and SEO strategy

Mumbai, Maharashtra, In

I was exposed to various internal and external marketing efforts while working with Kotak. I helped with analyzing sales data to set future marketing and sales quota and allocating employee incentives. I interacted with various levels of management to communicate the findings.

Ba, Communications, Literature And Psychology

Bachelor Of Arts (B.A.), Technical And Professional Writing

Public Relations And Corporate Communication