Nandita Singh Email & Phone Number

- Manage comprehensive coverage for 200+ Medicare and Medicaid services, ensuring full compliance. The PACE program improves community healthcare access for the elderly and reduces nursing home admissions by 20% through various program initiatives.

•Oversaw clinical care and operations for homecare and palliative care services in 32 communities in southern Massachusetts.•Directed clinical care for 800 patients and led 150+ clinical staff, improving agency star ratings from 3.5 to 4.5 in quality of patient care and patient surveys. •Directed clinical operations of four multidisciplinary clinical teams, each responsible for 200 patients providing wound care, IV therapy, chronic care management, cardiac, COPD, and oncology services.•Reorganized each team's geographical areas, enabling registered staff to work at the top of their license, reducing the impact of staff shortages, creating a uniform caseload, increasing patient visits, and improving efficiency.•Hired and trained clinical managers in optimized clinical care and operations, driving improved health outcomes and reducing waste.•Introduced new programs and policies, including Nursing and Physical therapy admission programs, resulting in 200 more SOCs each month.•Launched a precepting program with senior management to train nursing graduates, addressing workforce shortages and resulting in 10 new nursing graduate hires.•Enabled data-driven decisions by guiding staff on key indicator dashboards for performance enhancement reducing LUPA rates. Educated clinical teams in cost awareness including the impact of expensive supplies and missed visits leading to decreased cost and increased revenue. •Established process improvement for each team to effectively triage patients, and monitor staff schedule, leading to an 80% reduction in missed visits •Set expectations for timely OASIS and clinical documentation resulting in zero delay in claim submission.•Collaborated with the Vice President of Quality to implement training for staff on clinically integrated care during a Medicare probe resulting in no loss in reimbursement.•Established guidelines for identifying patients for palliative and hospice referral to provide the most appropriate care.

•Oversaw clinical care and operations for homecare and palliative care services in 12 communities in southern Massachusetts.•Directed clinical care for 250+ patients and led 150+ clinical staff, improving team star ratings from 3.5 to 4.5 in quality of patient care and patient surveys. •Hired and trained clinicians and team leads in optimized clinical care and operations, driving improved health outcomes and reducing waste.•Drove performance based on operational indicators, and utilized metrics from EMR Home Health Gold (HHG), and SHP to improve clinical performance in all areas of the budget•Led the vaccination drive for 800 patients, achieving an 80% target.•Partnered with Brockton Hospital to have new hires trained by the hospital’s staff in IV, lab, and wound care, thereby removing variation in training, reducing training costs, and improving training quality.•Implemented a telehealth program to serve high-risk patients with chronic conditions resulting in a decline in acute care hospitalization rates.•Led the pandemic response for the clinical department by monitoring COVID-19 infection and precautions for clinicians and patients.•Implemented and educated senior management, clinical managers, and clinical staff on the transition of CMS reimbursement from PPS to PDGM resulting in a seamless transition.•Drove performance based on operational indicators, and utilized metrics from EMR Home Health Gold (HHG), and SHP to improve clinical performance in all areas of the budget.

•Evaluated, treated, and planned the discharge of patients in a homecare setting with neurological, cardiopulmonary, orthopedic, amputee, oncology, psychiatric, and general medical conditions.•Established attainable goals, monitored progress, and provided community resources for safe discharge.•Collaborated with patients, families, and other team members to ensure comprehensive care planning and execution.

•Directed the Rehabilitation Department's financial, operational, and business development activities, enhancing department efficiency and profitability for 15 centers including Genesis-owned and externally contracted centers.•Managed a team of 150+ healthcare professionals, overseeing an operational budget of 5 million.•Directed a team of 150+ clinicians, including Senior Program Managers, Clinical Specialists, Clinical Managers, and Rehabilitation staff in clinical care delivery, staff recruitment, program development, orientation, mentoring, and training.•Conducted annual performance appraisals for the Senior Program Manager and Clinical Specialist, fostering professional growth and development.•Generated and presented monthly financial reports to external stakeholders, maintaining transparency and accountability.•Oversaw several multi-disciplinary projects aimed at enhancing patient care services across 15 facilities.

- Led rehabilitation clinical care delivery for five Rehabilitation departments in Nursing and Rehabilitation Centers.- Provided supervision, mentorship, and guidance to the Directors of Rehabilitation at each center for financial, operational, and program development.

Executive Mha, Health/Health Care Administration/Management

Master Of Occupational Therapy

Phd Student, Organic Chemistry

Master'S Degree, Organic Chemistry