Nanette H. Email & Phone Number

United States

Remote

Utilized communication and language skills to translate over 8,000 hours of messages, live speeches, voice recordings, and technical content into the Spanish, Portuguese, and English languages.Consistently obtained high client ratings for excellence in professionalism and interpreting best practices.

United States

Remote

Coached, trained, and evaluated 20 member virtual educator team utilizing data analysis and stakeholder outcomes to design professional learning to meet key performance indicators resulting in a 100% retention rate.Led and created over 15 professional development trainings on topics such as growth mindset, academic content, socio-emotional learning, and data analysis; presented eLearnings in 1:1 and whole group settings. Spearheaded and implemented formal evaluation process improvement project for 15 senior level stakeholders utilizing OneNote; rolled out to 300 stakeholders organization-wide.Led 6 virtual classes daily for K-12 learners in groups of up to 32 with 100% success rate and contract renewal.

Jacksonville, Florida, United States

Served as a Cultural Ambassador; responsible for articulating and modeling organizational values, preventing miscommunication through thorough explanation of cultural concepts, and ensuring excellence during in-person translations.Met and continuously surpassed company and client expectations by compiling terminologies and materials, determining and rectifying discrepancies in translations, and utilizing accurate grammar, syntax, concepts, and meanings that showcase the overall tone, complexity, and clarity of terms within the legal, healthcare, insurance, and financial industries.Adhered to all aspects and standards related to ethical codes associated with numerous healthcare facilities.

Duval Charter School At Mandarin -Jacksonville Florida

Managed English as a Second Language program for 120 stakeholders, partnering with colleagues to ensure strict legal compliance in instructional goals and practices; partnered with district for quarterly audits, leading meetings of up to 10 senior level administrators, resulting in 100% compliance. Collaborated with 36 stakeholders in daily, weekly, and monthly meetings to ensure compliance and meeting standards set forth by national and district guidelinesManaged integrity of English as a Second Language cases and assessments to ensure $1.2 million were maintained towards yearly funding of charter program.

Monterey, California, United States

Incorporated the usage of electronic listening systems to prepare detailed documentation after reading and listening to acquired material, researching industry specific terminologies, and converting information from one language to the other. Checked translated texts and resources to guarantee grammar, spelling, structure, and punctuation accuracy. Assessed translation requirements, fees, and selected services before delivering accurate reports that house proper conveyance of content, meaning, and tone.Obtained extensive training in several listening and notation techniques that aid in the overall success of Spanish, Portuguese, and English translations. Communicated with various company personnel and field experts to stay current with new translation tools and practices, and transform best company practices into high-quality, goal-driven results.Obtained a Certification as a Highly Trained Spanish-English interpreter after completing more than 8000 hours of interpretation and translation service with top-level accuracy.

Jacksonville, Florida, United States

Interpreted and translated messages, live speeches, voice recordings, and documents into the Spanish language by using wide ranging language skills and providing proper context, meaning, tone, and technical wording at all times.Offered outstanding written and oral communication while interacting with customers and networking with local medical providers.Integrated and compiled numerous ideas, concepts, and definitions before transforming content into a comprehensive glossary that was used as a reference manual during translation and interpretation processes.

Port Washington, Wisconsin, United States

Investigate and resolve customer after travel concerns and disputes. Negotiate an outcome that retains the customer and benefits the company's reputation and sales. Re-train reservationists when problem was an a booking error. Ensure mastery of travel product and booking process by reservationists.

Bachelor Of Arts, Latin American, Caribbean And Iberian Studies

Relevant Coursework: Spanish Language, Portuguese Language

Diploma, Educator Preparation Program

Relevant Coursework: Foundations in ESOL, Methods of Assessment