Nanisha Ramirez Cortez Email & Phone Number

Madrid, Es

Community Of Madrid, Spain

Madrid, Comunidad De Madrid, España

• Support in delivery notes of the commercial supply chain at Health Systems Division.• Review of delivery notes of direct sales to the client.• Management of personalization of orders and verification of the correct documentation for different processes.• Incident management in reverse logistics.Key words: health systems, cross-docking, incidents, orders, proforma invoices.

Lima, Peru

• Manage and control operational incidents of domestic and international services.• Manage the money recovery of reported operational incidents.• Follow up action plans.• Identify and implement improvement plans in the incident management process.Key words: warehouse, last mile, delivery, incidents, domestic appliance, operations, imports, exports, customs, international courier (FedEx).

Lima, Peru

• Attention and advice to the client about guarantee letters and insurance policies.• Assemble files for requests for guarantee letters with insurers, financial companies and banks.• Pre-assess experience and financial situation prior to submitting requests for guarantee letters.• Manage the issuance of guarantee letters.Key words: guarantee, documentation, financial statements, insurances, assessment, customer service.

Lima, Peru

• Coordinate and execute the issuance of guarantee letters, after evaluation of the credit area.• Process requests for guarantee letters from Lima and provinces.• Monitor and control customer debts.• Coordinate and execute the returns of guarantees pledged by the issuance of guarantee letters.Key words: operations, guarantee letters, financial statements, customer service.

Lima, Peru

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments, including safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.Key words: documentation, assessment, training, human resources.

Lima, Peru

• Process requests for guarantee letters from Lima and provinces.• Manage and control the operations of credit analysts.• Address customer complaints and claims.• Manage the management agenda.• Assemble files for requests for guarantee letters.Key words: documentation, assessment, claims and complaints, customer service.

Orlando, Florida, Estados Unidos

Three-month operational exchange participant in Disney World - Orlando, FL.

Bachelor'S Degree, Ingeniera Empresarial

International Mba, Business Administration And Management, General, 8.5/10

Bachelor'S Degree, International Business

Associate'S Degree, International Business