Nan Knecht, Mba Email & Phone Number

Kansas City, MO, US

Kansas City Metropolitan Area

Kansas City Metropolitan Area

The Healthcare Architecture Practice at Burns & McDonnell is dedicated to creating amazing buildings, spaces, and places, to improve lives through human-centric design. Provide strategic oversight and lead business development alongside a team of experienced architects, designers and engineers. Develop long-term relationships with clients to achieve their.

• Led the execution of best-in-class end-to-end experiences across AdventHealth (AH) Mid America Region locations and in the community
• Including AH Shawnee Mission, AH South Overland Park, and AH Ottawa, Centra Care and AH Medical Group locations.
• Created a differentiated healthcare experience for consumers, including current and future patients, family members, team members and providers.
• Accountable for regional product and service experience design and execution.
• Collaborated with executives and leaders across the organization to co-design, build, and implement the portfolio of products and services developed.

• Supported AdventHealth Kansas City's long-term vision and strategy to extend our healing mission across the region.
• Managed projects with strategic capital investment by ensuring the project was on time, on budget and within the intended scope.
• Kept the optimal consumer experience at the forefront.
• Managed a 10-provider primary care acquisition in Lawrence, Kansas, expanding access to a new market that will support a future campus in Lenexa City Center.
• Successfully onboarded the team and added 20,000+ patients to our network.
• Led the Mid-America Region's future strategy for a Consumer Experience Center to make it easy for consumers to schedule appointments.

Spira Care

Spira Care, launched in 2018, is an innovative primary care and insurance offering created WITH consumers. At its inception, it was offered in partnership with AdventHealth and Blue Cross Blue Shield of Kansas City.As the Director of Operations for two primary care practices, I represented AdventHealth in creating the care of the future, now. - Selected.

Loyalty management:- Advertising, digital and web strategy- Brand Audits for consistency across all AdventHealth Kansas City (AHKC) locations- Brand strategy and implementationRelationship management:- Utilized patient experience feedback to develop recommendations for key initiatives from various sources including: patient satisfaction surveys and.

Shawnee Mission Health

Marketing & Advertising:- Led the management and creation of extensive multi-media advertising campaigns to feature hospital’s physicians and service lines in television, radio, print and online mediums- Developed and managed a multi-million dollar marketing and communications budget- Responsible for grand opening and ongoing marketing/advertising for some.

Insurance benefits verification and pre-certification

Master Of Business Administration - Mba

Activities and Societies: Beta Gamma Sigma Member

Bachelor Of Arts - Advertising, Graphic Design, Marketing, Advertising

Communication Design, Graphic Design, Web Design