- Led requirement documentation and solution design on advanced costing and configuration developments for Xerox Europe to support global business case- Oversaw all requirement subjects and functional testing for releases containing large numbers of functional deliverable and major change requests- Improved operational efficiency on requirement elicitation and client engagement through streamlining and standardizing relevant processes- Coordinated with offshore vendors to identify root causes on production incidents- Supported value chain partners on business case process simplification by providing transformation analysis

- Defined complex requirements on model-availability identification, user interface layouts, approval workflows and deal economics calculations for start-up systems- Collaborated with full-time analysts to compile detailed pricing, costing, user interface and services configuration process requirements for steady-state systems- Facilitated discussions with both domestic and overseas subject matter experts for requirement gathering- Initiated the process of defining and compiling offerings rules in a global and centralized approach- Wrote quality check scripts based on actual business scenarios and conducted thorough testing prior to each release into production environment

- Led analytical and problem-solving oriented tutorials with students on business documents- Improved Writing Lab’s publicity by hosting workshops and events benefiting job-seeking students

- Operated manufacturing distribution system for warehouse internal routing - Assisted the accounting department and KPMG agents on mid-year inventory auditing