Nannette Lorenz Pardorla Email & Phone Number

Austin, TX, US

Austin, Texas Metropolitan Area

*Financial Oversight: Support the CFO and Director of Accounting in managing accounts receivable and accounts payable using QuickBooks; assist in updating and verifying contract data in Salesforce for accurate financial reporting.*Spreadsheet Management: Maintain and reconcile offline spreadsheets with critical accounting information, providing accurate.

Austin, Texas Metropolitan Area

*Opened the first Austin office! Started with a bare-bones space and created a community*Employee Experience Enhancement: Developed/implemented initiatives to enhance employee experience; created workflow processes to streamline work efficiency*Facilities Management: Oversaw the day-to-day operations of the workplace, including maintenance, repairs, and.

Austin, Texas Metropolitan Area

• Administrative Assistant II working with the Texas Lottery Commission.Administrative Support: Provides administrative support in a variety of functions to support the Texas Account Sales Team and facility.
• Provides backup to the Financial Analyst in providing daily sales reports, daily CIS sales data, and TX Lottery Sales data in SAP
• Administers full life cycle of TX Account Team's Purchase Requisitions and Purchase Orders in SAP
• Works closely with the Finance Dept. to ensure invoices are tracked and paid
• Purchases office supplies, PPE and maintains copy equipment
• Supports and coordinates Employee Recognition programs

Austin, Texas Area

* Served as the official front office ambassador, emphasized a welcome and upbeat culture* Planned, organized, and executed all Actian events, conferences, seminars, social events, and off-sites, including venue and vendor search, contract negotiation, guest list preparation, and tracking, feedback, and post-event-analysis* Served as editor and manager of.

Redwood City, CA, Moved To Austin, TX

• Accomplished Administrative Assistant offering administrative experience reporting to the Senior Program Manager and Senior Operations Manager. Key responsibilities included; office coordination to office staff.
• Coordinated with third-party vendors, Facilities Team and Landlord to address staff needs, ensured tasks were completed in a timely manner
• Ordered office supplies, kitchen/beverages and created new inventory system
• Executed meeting logistics, planning, catering, setup, and clean up
• Processed expenses for Staff and Senior Program Director; reconciled in Concur; processed travel authorizations, check requests, and consultant contracts
• Managed multiple calendars for staff, conference rooms and hotel spaces

Pleasanton, CA

• ADMINISTRATIVE TEAM, THE CORE GROUP
• Created a positive and energetic reception atmosphere while maintaining daily office functions
• Guest check-in; worked with employees to resolve any scheduling conflicts with conference rooms; aesthetic appearance of reception area; and managed day-to-day employee needs
• Answered and transferred a high volume of incoming phone calls by assessing the caller’s needs and transfer calls appropriately
• Collaborated with Director of Administration regarding facility contractors and office maintenance
• Assisted the Customer Service and Bid Departments with data entry of Invoices and Purchase Orders, and Order Reconciling

Fremont, CA

• Entrepreneur and creator of dog treat company and served as owner/operator, developed all natural recipes from scratch; had treats tested for nutritional content and crude protein analysis
• Managed all aspects of branding and marketing including: packaging, labeling, logo design, business cards and flyers
• Directed the development of the company website and e-commerce interface
• Fulfilled online orders, shipped treats and followed up with customers for special requests
• Represented Krazy K-9 at Farmers Markets, Flea Markets, Holiday Fairs, Veterinarian offices and local pet stores
• Tracked orders, profits and losses via MS Access

Redwood City, CA

• Silicon Valley Start up company for the first electronic book, (SoftBook Press); who acquired competitor Rocketbook and later was aquired by Gemstar-TV Guide.
• Promoted from Receptionist to Senior Customer Service Representative within first three months
• Investigated and resolved customer escalations for first level support call center; Skymall which included technical troubleshooting, account inquiries, and all financial transactions pertaining to content purchasing
• Communicated website and database bugs to engineering and advocated improvements based on customer needs
• Escalated ebook title issues to the content dept; issued credits as necessary
• Charged enterprise accounts via purchase order using Verisign

Redwood City

* Answered multi-line phone, greeted guests and transferred calls appropriately * Educated customers regarding company and product eBook information; demonstrated eBooks for walk in customers, answered questions and arranged shipping of products*Scheduled and tracked meetings and appointments on a daily basis*Assisted Content Dept. to insure new eBook.

Palo Alto, CA

• HUMAN RESOURCES COORDINATOR/PAYROLL, EMBARCADERO PUBLISHING, PALO ALTO, CA May 1998-January 1999
• Responsible for all aspects of company time cards, payroll and benefits
• Alerted department managers when employee reviews were due, vacation accruals and 401(k) eligibility status and reporting
• Responsible for all new employee on-boarding: new hire orientations, terminations and employment verifications, benefits, workers’ compensation, HR policies and procedures
• Processed payroll: for three newspapers and printing press employees on bi-weekly basis
• Tracked employee hours via labor spreadsheet on a bi monthly basis

Palo Alto, CA

• CLASSIFIED ADVERTISING REPRESENTATIVE, EMBARCADERO PUBLISHINGPALO ALTO, CAMarch 1996-May 1998
• Embarcadero Publishing, Palo Alto, CA
• Informed clients of all advertising options within three newspapers, i.e. The Palo Alto Weekly, Mountain View Voice, The Almanac
• Communicated clients ideas to design layout department regarding ad content and layout
• Proofread, edited ad content for clients yielding successful advertising
• Successfully marketed and sold special sections advertising and ad promotions

Bachelor Of Science (B.S.), Consumer Merchandising/Retailing Management

Activities and Societies: Alpha Delta Pi, worked on campus to support tuition costs

Ms Office Certificate, Computers

Successful completion for Microsoft Office: Word, Power Point, Excel, Publisher Typing Certificate: 47 words per minute

Education record

Activities and Societies: Art Club, Glee

Education record

Bachelor Of Science - Bs, General Sales, Merchandising And Related Marketing Operations

Activities and Societies: Alpha Delta Pi Sorority