Nannette Lorenz Pardorla Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

*Financial Oversight: Support the CFO and Director of Accounting in managing accounts receivable and accounts payable using QuickBooks; assist in updating and verifying contract data in Salesforce for accurate financial reporting.*Spreadsheet Management: Maintain and reconcile offline spreadsheets with critical accounting information, providing accurate data for the CFO and Director of Accounting analysis.*Office Management: Identify and implement process improvements that enhance overall office efficiency, supporting the CFO and Director of Accouting operational goals while managing inventory of office supplies and breakroom snacks within budget.*Collections Process: Create a written policy for the accounts receivable and collections process. Assist in monitoring overdue accounts by issuing invoices and following up with customers.*Check Process Management: Oversee addendums and handle deposits meticulously, providing the CFO and Director of Accounting with reliable financial documentation.*Meeting Management: Enhance procedures for preparing conference rooms to ensure a professional environment, while assisting in calendar management for the Austin officeProject Management: Undertake special projects assigned by the CFO, ensuring timely completion and alignment with organizational goals to support strategic initiatives.*Vendor Partnerships: Establish and maintain relationships with local hotels for off-site events and meetings, coordinating logistics that support the company

Austin, Texas Metropolitan Area

*Opened the first Austin office! Started with a bare-bones space and created a community*Employee Experience Enhancement: Developed/implemented initiatives to enhance employee experience; created workflow processes to streamline work efficiency*Facilities Management: Oversaw the day-to-day operations of the workplace, including maintenance, repairs, and improvements to the physical office space* Calendar Management: scheduled/coordinated all meetings *Vendor Management: Sourced/managed relationships with vendors/service providers *Utilized FreshService ticketing system; answered, evaluated, prioritized, and assigned incoming requests for assistance*Space Planning and Design: offered suggestions for pleasing workspaces that meet the needs of employees and the organization.*Event Planning: Organized/coordinated company events, meetings, and conferences, both in-person and virtual, to promote employee engagement and collaboration.*Employee Services: Provided support and assistance to employees with workplace-related issues, such as desk assignments, equipment requests, and facility access.*Technology Integration: Worked closely with IT teams to ensure that workplace technologies were up-to-date and functioning properly, AV equipment, conference room technology*Budget Management: Developed and managed budgets for workplace-related expenses, including facilities maintenance, event planning, and equipment purchases.*Collaboration with Cross-Functional Teams: Collaborated with teams to support initiatives related to employee engagement, retention, and talent development.*Sustainability Initiatives: Implemented environmentally sustainable practices within the workplace, food rescue programs, energy efficiency measures, and alternative transportation options.*Communication and Stakeholder Engagement: Communicated effectively with employees, C-suite executives, stakeholders to gather feedback, communicate changes, promote a positive workplace culture.

Austin, Texas Metropolitan Area

Administrative Assistant II working with the Texas Lottery Commission.Administrative Support: Provides administrative support in a variety of functions to support the Texas Account Sales Team and facility. • Provides backup to the Financial Analyst in providing daily sales reports, daily CIS sales data, and TX Lottery Sales data in SAP• Administers full life cycle of TX Account Team's Purchase Requisitions and Purchase Orders in SAP• Works closely with the Finance Dept. to ensure invoices are tracked and paid• Purchases office supplies, PPE and maintains copy equipment• Supports and coordinates Employee Recognition programs• Collects, reviews, analyzes complex confidential data, and prepares reports, spreadsheets, and presentation materials. • Acts as liaison for Facilities and Security Team• Ensures common area kitchens are appropriately stocked with beverages and supplies• Works independently within established procedures associated with the specific job function.

Austin, Texas Area

* Served as the official front office ambassador, emphasized a welcome and upbeat culture* Planned, organized, and executed all Actian events, conferences, seminars, social events, and off-sites, including venue and vendor search, contract negotiation, guest list preparation, and tracking, feedback, and post-event-analysis* Served as editor and manager of all event communications, contributed to company Blog postings * Communicated effectively with meeting hosts, key collaborators, and vendors to ensure all equipment and setup requirements have been captured prior to each event* Supported People Programs Manager with Virtual employee engagement events, i.e. Happy Hours* Provided direct support to C-Level and executive-level managers and extended team, Information Technology Department Manager, Vice President of Information Technology & Global Chief Information Officer *Ensured legal documents were signed, notarized, and dated correctly for the Global Chief Information Officer; coordinated with the legal team in Palo Alto, ensured timely shipping of documents* Onboarding; managed workspace set up for employees, including office supplies, Information Technology equipment, badge system and created a company welcome kit* Assisted in budget preparation for events which included, preparation of cost estimates for budget recommendation and justification* Liaised with property management and reported any facilities issues on a weekly basis* Ordered all food for employer-sponsored lunches and department meetings* Planned all company events; logistics, including space configuration, invitations, and catering. * Created the Austin Culture Team from the ground level up, lead and organized events* Managed conference rooms schedule, arranged on-site meals for meetings* Managed kitchen and office supplies and vendors; managed inventory, deliveries, equipment service, stocking, invoicing, and aesthetics of supplies throughout the space

Redwood City, Ca, Moved To Austin, Tx

• Accomplished Administrative Assistant offering administrative experience reporting to the Senior Program Manager and Senior Operations Manager. Key responsibilities included; office coordination to office staff, facility coordination, organizing, document preparation, report writing, copy editing, reimbursements and consultant contracts.• Coordinated with third-party vendors, Facilities Team and Landlord to address staff needs, ensured tasks were completed in a timely manner• Ordered office supplies, kitchen/beverages and created new inventory system• Executed meeting logistics, planning, catering, setup, and clean up• Processed expenses for Staff and Senior Program Director; reconciled in Concur; processed travel authorizations, check requests, and consultant contracts• Managed multiple calendars for staff, conference rooms and hotel spaces • Provided spreadsheet processing (Microsoft Excel) support, including entering research data into spreadsheets and forms • Assisted in the on-boarding process of new hires, including making sure email accounts were set up, ensured all hardware and software were available and new hire checklist was administered• Event planner; including workshops, executive meeting, guest speaker engagements; these multi layered events involved technical, room and space needs, vendor logistics and printed course materials/agendas• Streamlined department processes to increase department efficiency and productivity; created Smartsheet/web forms for facilities management and supply requests; inventory management • Innovative and determined research skills, used relevant information via the Web for assigned projects• Organized interoffice move to new downstairs location, coordinated with facilities and IS departments that furniture and ethernet lines were set up, ensured office and kitchen supplies were stocked, followed up with employees to see if they had everything they needed

Pleasanton, Ca

ADMINISTRATIVE TEAM, THE CORE GROUP• Created a positive and energetic reception atmosphere while maintaining daily office functions• Guest check-in; worked with employees to resolve any scheduling conflicts with conference rooms; aesthetic appearance of reception area; and managed day-to-day employee needs• Answered and transferred a high volume of incoming phone calls by assessing the caller’s needs and transfer calls appropriately • Collaborated with Director of Administration regarding facility contractors and office maintenance• Assisted the Customer Service and Bid Departments with data entry of Invoices and Purchase Orders, and Order Reconciling• Emailed new product reports to National Divisional Managers weekly• Coordinated product demos; scheduled product demonstrations and times; communicated which products chefs would demo, confirmed demo schedule with Regional Manager • Ordered all company supplies for multiple departments, negotiated with vendors to lower expenses and stay within budget• Researched travel expenses for the Director of Administration; airline ticket cost comparisons• Privy to daily confidential information- discrete with knowledge• Safety Committee team member: ensured facility safety and ensured natural disaster emergency plans were communicated• Event Planning: company celebrations and themed potlucks• Proactive and strategic with respect to the position relating to internal and external relationships• Team oriented: willingness to jump in and help with work overflow and do what it takes to get the job done on time

Fremont, Ca

Entrepreneur and creator of dog treat company and served as owner/operator, developed all natural recipes from scratch; had treats tested for nutritional content and crude protein analysis• Managed all aspects of branding and marketing including: packaging, labeling, logo design, business cards and flyers • Directed the development of the company website and e-commerce interface• Fulfilled online orders, shipped treats and followed up with customers for special requests• Represented Krazy K-9 at Farmers Markets, Flea Markets, Holiday Fairs, Veterinarian offices and local pet stores• Tracked orders, profits and losses via MS Access• Developed, maintained and fostered retail relationships

Redwood City, Ca

Silicon Valley Start up company for the first electronic book, (SoftBook Press); who acquired competitor Rocketbook and later was aquired by Gemstar-TV Guide.• Promoted from Receptionist to Senior Customer Service Representative within first three months• Investigated and resolved customer escalations for first level support call center; Skymall which included technical troubleshooting, account inquiries, and all financial transactions pertaining to content purchasing• Communicated website and database bugs to engineering and advocated improvements based on customer needs• Escalated ebook title issues to the content dept; issued credits as necessary• Charged enterprise accounts via purchase order using Verisign• Generated monthly escalation reports in Excel to operations manager• Processed, charged, and tracked Yahoo web orders for two ebook models• Charged customers' accounts weekly for ebook repairs/replacements from rma spreadsheets per TV Guide repair center

Redwood City

* Answered multi-line phone, greeted guests and transferred calls appropriately * Educated customers regarding company and product eBook information; demonstrated eBooks for walk in customers, answered questions and arranged shipping of products*Scheduled and tracked meetings and appointments on a daily basis*Assisted Content Dept. to insure new eBook titles were accurately converted to match hardcover title, edited and made notations where discrepancies occurred*Collected customer contact info to form a database for press kits* Researched keyless security systems for three buildings; prepared report outlining top 3 bids, and oversaw installation, and made sure work was implemented correctly on time and within budget

Palo Alto, Ca

HUMAN RESOURCES COORDINATOR/PAYROLL, EMBARCADERO PUBLISHING, PALO ALTO, CA May 1998-January 1999• • Responsible for all aspects of company time cards, payroll and benefits• Alerted department managers when employee reviews were due, vacation accruals and 401(k) eligibility status and reporting• Responsible for all new employee on-boarding: new hire orientations, terminations and employment verifications, benefits, workers’ compensation, HR policies and procedures • Processed payroll: for three newspapers and printing press employees on bi-weekly basis• Tracked employee hours via labor spreadsheet on a bi monthly basis• Audited employee 401(k) contributions, matches, loans and garnishments• Supported the Chief Financial Officer with projects as needed

Palo Alto, Ca

CLASSIFIED ADVERTISING REPRESENTATIVE, EMBARCADERO PUBLISHINGPALO ALTO, CAMarch 1996-May 1998• Embarcadero Publishing, Palo Alto, CA• Informed clients of all advertising options within three newspapers, i.e. The Palo Alto Weekly, Mountain View Voice, The Almanac• Communicated clients ideas to design layout department regarding ad content and layout• Proofread, edited ad content for clients yielding successful advertising• Successfully marketed and sold special sections advertising and ad promotions• Worked exceedingly well under pressure for all three newspaper deadlines• Entire department recognized for best Classified Advertising from California Newspapers Association• Promoted from Advertising Sales Rep to Human Resources Coordinator-Payroll

Bachelor Of Science (B.S.), Consumer Merchandising/Retailing Management

Activities and Societies: Alpha Delta Pi, worked on campus to support tuition costs

Ms Office Certificate, Computers

Successful completion for Microsoft Office: Word, Power Point, Excel, Publisher Typing Certificate: 47 words per minute

Education record

Activities and Societies: Art Club, Glee

Education record

Bachelor Of Science - Bs, General Sales, Merchandising And Related Marketing Operations

Activities and Societies: Alpha Delta Pi Sorority