Nana Palag Email & Phone Number

Greater New York City Area

• Reviewed preliminary stunt schedules and coordinate with Movie Programming to ensure the accuracy of scheduled titles.
• Recorded project changes on a weekly basis using excel lookup formulas to change and provide up-to-date information for project status reporting.
• Utilized XML/UML queries for Movie/ TV Show reports from different providers to schedule and provide feeds to the analytics reporting system.
• Edited and modified each title and description for grammar, logic, and proper documentation.

Greater New York City Area

• Organized and modified patient information in RISC and HIS-Reduced Instruction Set Computing, Hospital Information System
• Designed, wrote, and directly worked with over 40 nurses/specialists to create web-based algorithms with the end-result of improving patient care.
• Updated referral guide using HTML/CSS coding language and published on an internal website for company use.
• Provided technical support to other team members as directed.

Greater New York City Area

• Two Semesters
• Interacted with project stakeholders to elicit, analyze and document project requirements and create PDM mockups.
• Used SQL queries for data analysis, to provide summary reports and data feeds to the analytics reporting system.
• Assisted in analyzing conceptual, logical and physical data models and document business concepts, data entities/elements and relations between them.
• Reviewed master data against the presently used data in various business processes to identify gaps, discrepancies and the opportunities to further improve the quality of master data.
• Generated and updated the XML schemas, which acts as middleware between the front end and back-end systems.

Greater New York City Area

• Managed and maintained an accurate inventory of assets and updated inventory database through Excel, SQL, and SharePoint.
• Built Pivot tables and trend lines/sparklines from teams and client data to gather information on past and future trends on job searches, along with an analysis to determine demographics for target marketing specific.
• Assisted the Quality Assurance team to write and execute Test Plans and Test Cases.
• Produced PowerPoint presentations to display findings of analysis based on trends, recommendations, marketing, and improvements.
• Participated in documenting systems and processes interactions within a functional scope.
• Maintained and updated HTML/CSS templates on WordPress, Photoshop CS5, LinkedIn, and traffic citations on a regular basis.

Greater New York City Area

• Provided Tier 1 level support to users (over 100 users) via telephone and email.
• Distrusted AT&T hotspots and laptops to over 100 users with an explanation of how to use devices properly.
• Communicated issues effectively to the team as well as other groups.
• Documented issues per established processes- Lotus Notes and Ticketing System.
• Documented, tracked, and monitored problems to ensure timely resolution.

Greater New York City Area

• Maintained/updated HTML.CSS templates through WordPress and edits through Photoshop CS/ Dreamweaver on a regular basis.
• Conducted layout design and construction for a variety of web pages as assigned- Media Banners/PDF files to HTML, JavaScript, Java code.
• Facilitated in creating screen mock-ups, wireframes, User Interface/Graphic User Interface (UI/GUI), context diagrams, business process flows.
• Used Microsoft Visio to model business processes using UML to create use case diagrams, activity diagrams, sequence diagrams, and collaboration diagrams.
• Developed Excel Pivot tables to manipulate large amounts of data to perform data analysis, routine operational reporting and data manipulation to produce dashboards for management.
• Generated PowerPoint presentations to display findings of analysis based on trends, recommendations, marketing, and improvements.