Nancy Alejandra Ramirez Romero Email & Phone Number

Over 20 years’ experience in High Technology; 8 years’ experience in Support and Consulting, 12 years’ experience in Presales solutions and 2 years as support manager I have 16 years of experience working for Retail, Telco, Manufacturing, Oil and Gas and Healthcare, Finance and Public Sector. Strong skills to identify opportunities understanding customers’ business pain points and articulating the value proposition of an Enterprise SolutionFocus on mission critical enterprise solutions and customer satisfactionHighly motivated with proven capability to successfully manage critical and difficult situations; solve customer technology problems is my passion focus on giving solutions with the industry best practices to customers.Orchestrate complex projects maintaining good relationship with customer and internal team, focus on giving results on time and optimizing resources Lead to success high performance teamsStrong interpersonal skills with ability to maintain excellent working rapports with customers and partners Ability to explain technical concepts to a non-technical audience Experience with multitasking and function efficiently in a high volume, high risk and fast paced deadline-oriented environment.Strong technical skills and demonstrated ability to quickly learn and adapt to and use new technologies.Excellent influence and negotiation skills.Outstanding organization and prioritization skills.Worked with business areas to articulate requirements and match support levels to their needs/budgetsProactive individual able to operate efficiently in a fast-paced environment.Excellent Verbal and Written Communication skills; including meeting facilitation and experience communicating and presenting solutions for business problems to business stakeholders; including clear/concise documentation and verbal explanations of complex business operations to developers Ability to meet deadlines and work under pressure.Ability to work with minimal or no supervision.

• Cataño

  Puerto Rico

  Cataño, Pr