Nancy Sullivan Email & Phone Number

Change Management Leadership Services

Specializing in Technology Change Management Strategic Leadership driving change adoption and ROI. Expertise in impact analysis, product and change requirements, operationalizing change adoption, as well as change management resource planning. Specific change methodology for artificial intelligence based programs.

White Plains, New York, United States

• Led IT Strategy development and execution with all functions’ leadership in Canada and Nutricia NA to deliver IT’s conversion to agile structure and data governance.
• Developed funding and resource planning for Roadmaps of 3-5 years in length
• Collaborated with stakeholders at all levels of the organization locally and globally, e.g.) Executive leadership teams, IT functional leaders, financial planners, vendors, attorneys, and procurement
• Oversaw the quality of execution for all Canada’s and Nutricia’s IT operational services and IT capital projects and services
• Managed new vendor contracts engaging business partners, the legal team, procurement and product owners
• Led IT & Data North America Partnership with Human Resources, Communication and Cybersecurity Awareness

Paramus, New Jersey, United States

• Established Change Management as a service in the IT PMO including scalable tools for accelerating technology adoption.
• Served as team leader of the IT change management, training, and communication professionals.
• Initiated a standard of change and stakeholder analysis to form sponsorship roadmaps, communication, and training strategies.
• Designed change management strategic and tactical plans for a range of systems from HRIS migrations, cyber security awareness training programs, workforce management, EAM, call center software, consumer website.
• Forecasted and “right sized” each IT project’s change management resources.

Virtually Global From Englewood Cliffs, NJ

• Led a global team of business intelligence professionals (SME’s) as Unilever established a global BI team leveraging a newly formed global data warehouse.
• Partnered with business process owners to define functional and non-functional requirements and prioritize initiatives.
• Converted business use cases into conceptual models to catalyze the logical and physical database modeling complying to a global data governance process.
• Forecasted technical resource plans, including cost estimations, and selected third party resource teams
• Built, defended, business cases projects partnering with the modeling, development and UI vendors in addition to business lead
• Managed as Sr. Project Global Business Intelligence project portfolio for Unilever Sales Teams in 72 countries

Englewood Cliffs

• The North America Change Management Lead for a massive project that: migrated 17 countries across North and South America onto one ERP (SAP), converted the supply chain to a subsidiary, while simultaneously.
• Prepared cross functional directors to lead the change and facilitated synchronization of SAP “go live” activities
• Led a team that delivered the communication plan, training plan, change agent activities for 12 organizational functions along with executive change monitoring reports.

Englewood Cliffs

• Led the North American collaboration of global and local teams embedding the design and delivery of all stages of the Integrated Business Planning Process (IBP)
• Designed planning tools that supported trade investment processes across all brands and channels for $11B Revenue annual planning cycle. Examples being Customer Audits and Customer Business Plans for the top CPG.
• Led a team that delivered enabling capabilities for trade financial reporting, trade investment governance, trade investment evaluation, trade payment transactions, innovation tracking, and KPI reporting for Customer.

Americas Region Based In Englewood Cliffs, NJ

• In this two-year selective leadership development program, conducted field audits for the Americas’, focusing on various functions. Customer Development, Brand Development, Innovation Management, Information.
• Developed risk profiles for countries and functions as input for Americas’ risk profiling and the audit plan and agenda.
• Led the Global Knowledge Network, responsible for continuous improvement of audit standards and data governance for Unilever Customer Development

Englewood Cliffs, NJ

• US Customer Development product owner for designing and maintaining Sales Business Intelligence
• Kept Unilever US BI systems functional and integrated in pace with SAP impacts of mergers, acquisitions and divestitures including Unilever’s acquisition of Best Foods. (e.g. Skippy, Hellman’s, Entenmann’s and Knorr –.
• Analyzed Customer Development change management objectives vs system capabilities.
• identified gaps and opportunities for systems to support monitoring business strategy frequently providing Master Data strategies
• Delivered information support for large scale change management programs such as Unilever Best Foods Merger, other acquisitions, divestures, and internal reorganization programs.
• Led a team of sales reporting and trade marketing planning analysts

Graduate, Information Technology And Finance

I attended Fordham Graduate School of Business in Manhattan part time while I worked full time as a Business Systems Manager at Unilever..

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Activities focused on self-funding my tuition. When I entered BU I was unsure of my major and pursued both.

Education record

Education record