Business Process & System Analyst – Chennai & Gurgaon (Nov-2022 – Present)• Conducted in-depth analysis of competitor business models to identify market trends, positioning, and opportunities for competitive advantage.• Collaborate with top management to design and implement comprehensive Standard Operating Procedures (SOPs) that align with business objectives• Designed and integrated business processes into systems based on strategic analysis, ensuring alignment with… Show more Business Process & System Analyst – Chennai & Gurgaon (Nov-2022 – Present)• Conducted in-depth analysis of competitor business models to identify market trends, positioning, and opportunities for competitive advantage.• Collaborate with top management to design and implement comprehensive Standard Operating Procedures (SOPs) that align with business objectives• Designed and integrated business processes into systems based on strategic analysis, ensuring alignment with organizational goals and market dynamics.• Translated business requirements into detailed technical specifications for system development, ensuring effective communication between stakeholders and development teams.• Coordinated system development, providing clear inputs, business logic, and ongoing support to ensure successful implementation and functionality of the system.• Maintain and train users to transition from manual processes to efficiently operate and manage workflows within the system.Sale Lead - Chennai (Oct-2021 – Nov-2022)• Develop and implement sales strategies to enhance vehicle sales in wholesale and auction markets.• Build and nurture relationships with dealerships, wholesalers, and auction houses to expand business opportunities.• Identify potential buyers and new market opportunities to drive sales growth.• Negotiate competitive pricing and terms for bulk vehicle sales to maximize profitability.• Collaborate with procurement and manage channel partners to ensure a consistent supply of vehicles for retail Show less

• Oversaw scheduled vehicle inspections and trade-ins, managing customer interactions.• Planned and executed revenue-generating strategies.• Ensured customer satisfaction and handled vehicle documentation, verification, and background checks.

● Generating enquiries through various sources● Plan and execute strategies to generate revenue for the company.● Streamlined all necessary documents related to used vehicles such as transfer of legal ownership.Resolved customer issues ensuring customer loyalty.● Managed customers and ensured satisfaction of services.● Exchange penetration and support to new car sale with tied up new car brand like Nissan,Hyundai, Skoda, Renault● Handling Trade in & Trade… Show more ● Generating enquiries through various sources● Plan and execute strategies to generate revenue for the company.● Streamlined all necessary documents related to used vehicles such as transfer of legal ownership.Resolved customer issues ensuring customer loyalty.● Managed customers and ensured satisfaction of services.● Exchange penetration and support to new car sale with tied up new car brand like Nissan,Hyundai, Skoda, Renault● Handling Trade in & Trade out● Responsible for Target vs actual Show less

● Exchange penetration and support to new car sale● Entering Data in CTDMS & Updation● Good knowledge on existing and upcoming model/variants is desired● Technically evaluate the car and Estimate the repair work needed by the used car● Submit report for each car according to the defined process Estimate the repair work needed bythe used car Estimate a market price of the car based on the inspection● Resolved customer issues ensuring customer loyalty. Managed… Show more ● Exchange penetration and support to new car sale● Entering Data in CTDMS & Updation● Good knowledge on existing and upcoming model/variants is desired● Technically evaluate the car and Estimate the repair work needed by the used car● Submit report for each car according to the defined process Estimate the repair work needed bythe used car Estimate a market price of the car based on the inspection● Resolved customer issues ensuring customer loyalty. Managed customers and ensured satisfactionof services. Show less

● Inspecting all brand car with relevant documents● Procured Maruti Suzuki Brand Car Direct Buying from all other Brand Showroom● Responsible for Target vs actual● Experience in everything technical and Strong customer handling skills● Exchange penetration and support to new car sale