Over the last several years I have had experience in technical support in both a Windows and MacOS environment, assisting in completing thousands of work orders and several projects. Additionally, I have spent time working on a team of Cyber Security Analysts to maintain enterprise security and expand the security landscape of our organization. I have achieved several certifications in networking, security and AWS, as well as project management and IT fundamentals. I enjoy utilizing my knowledge to solve problems and deliver solutions so that others can be successful.