Nanxi Wu Email & Phone Number

中国 广东省 海珠区

大战略方向的创业/创新项目

中国 北京市 朝阳区

公司致力于“二手奢侈品交易电商平台”，二奢赛道头部，红布林APP。系统性全流程的梳理公司后端运营流程，- 主导红布林APP商品运营策略，联动后端拍摄部门，编辑部门，调整参数，促进销售；品牌集的定期优化，根据各品牌销售数据，客户搜索频度，售出率，UV，转化率等因素新增/筛选；- 拍摄部门、编辑部门负责人 拍摄部门，10人左右团队，3家外包拍摄供应商（70人左右）品控及成本控制，达成成本47%优化； 编辑部门，30人左右团队，瑕疵成色定级算法权重制定，错误率7%降至3%以下；与前端客户搜索需求联动，优化商品搜索匹配，名称关键字曝光，流量分配；品类运营-后端编辑部门联动，价格库底层数据优化，标签库优化，达成效率提升；- 运营质检负责人，运营质检部门0-1，6人团队，货品的整体流转系统下，各部门流程结点的监测及反馈，并对业务流程给出优化建议，包括，线上系统以及线下操作的优化，并协调各部门，推进落实；… Show more 公司致力于“二手奢侈品交易电商平台”，二奢赛道头部，红布林APP。系统性全流程的梳理公司后端运营流程，- 主导红布林APP商品运营策略，联动后端拍摄部门，编辑部门，调整参数，促进销售；品牌集的定期优化，根据各品牌销售数据，客户搜索频度，售出率，UV，转化率等因素新增/筛选；- 拍摄部门、编辑部门负责人 拍摄部门，10人左右团队，3家外包拍摄供应商（70人左右）品控及成本控制，达成成本47%优化； 编辑部门，30人左右团队，瑕疵成色定级算法权重制定，错误率7%降至3%以下；与前端客户搜索需求联动，优化商品搜索匹配，名称关键字曝光，流量分配；品类运营-后端编辑部门联动，价格库底层数据优化，标签库优化，达成效率提升；- 运营质检负责人，运营质检部门0-1，6人团队，货品的整体流转系统下，各部门流程结点的监测及反馈，并对业务流程给出优化建议，包括，线上系统以及线下操作的优化，并协调各部门，推进落实； . 直播部的培训跟踪，运营过程中问题统计，反馈培训师，并在培训后定期回访；制定全流程的直播质检SOP、直播奖励规则，并执行；. 审核鉴定部，编辑部，拍摄部，物流部，客服部门的全流程质检SOP制定，优化，并执行；【以上，规则流程更新，与各部门对接及优化，已完成并交接】- 仓储物流部的业务侧非人事相关的事项管理、及协助数据监测，商品运营流程各环节超时跟踪并推进，提出产品功能需求并推进实施；【完成并交接】- 抖音直播团队的运营管理，60+人团队，主导梳理SOP业务标准流程，活动运营，人员管理，处理临时任务【保证内部对接流程的流畅性、及时并高效，完成并交接】- 三方客服团队搭建0-1，运营管理10人团队，承接抖音平台、淘宝直播平台，小红书的KOL达人活动直播的客服售后工作，制定三方客服的SOP流程，保证关键服务数据指标【将品退率，DSR，服务质量口碑数据从大盘的底部10%商家提升至top10%，已完成并交接】- COO的其它事务，日常行政大额采购的财务审批复核、公司商品的财产一切险，质量保证险，假一赔三等相关险种等合同事项。 Show less

Stuttgart, Baden-Württemberg, Germany

• Leading the official website operation and maintenance, responsible for the brand image and sales；• New products collection;• Management for distribution channels including Taobao, Alibaba, Wechat and mobile APPs;• Purchase of products including Swarovski, Lamy, Rimowa and cosmetic-related goods;• Development and maintenance of supply chain;• Development and maintenance of key Clients;• Coordination of Sino-German team, optimization of B2B and B2C MODEL.(PLUS… Show more • Leading the official website operation and maintenance, responsible for the brand image and sales；• New products collection;• Management for distribution channels including Taobao, Alibaba, Wechat and mobile APPs;• Purchase of products including Swarovski, Lamy, Rimowa and cosmetic-related goods;• Development and maintenance of supply chain;• Development and maintenance of key Clients;• Coordination of Sino-German team, optimization of B2B and B2C MODEL.(PLUS. including the preparation time of the company) Show less

Shenzhen,Guangdong,China

Responsible for IT Dept. of Redstone• Manage the IT outsource companies to optimize and improve the IT module(including CRM, Finance, Sales system) to meet the requirement of the company• OA System, CRM, Sales System administrator;• Leading the project of Official websites establishment, www.redstone.com.cn and www.GIADA.com,including Negotiate contract with outsource companies, server settings, website management, quality control and website promotion and planning in Chinese… Show more Responsible for IT Dept. of Redstone• Manage the IT outsource companies to optimize and improve the IT module(including CRM, Finance, Sales system) to meet the requirement of the company• OA System, CRM, Sales System administrator;• Leading the project of Official websites establishment, www.redstone.com.cn and www.GIADA.com,including Negotiate contract with outsource companies, server settings, website management, quality control and website promotion and planning in Chinese Internet Media.• 2013, planning and implementation of GIADA flag-boutique IT sales System in Milan,15 Via Montenapoleone;• Manage over 500 domains and extend from domain name agency; • application of GTLD( Global top level domain), “.redstone” from ICANN;• Assist the General Manager to plan the trademark Infringement; Show less

Shenzhen, Guangdong, China

• Optimize and manage OA flow System according to the requirement of the company; • OA System, CRM, Sales System administrator;• Leading the project of TWO websites establishment, www.Angellover.com. Including Negotiate contract with outsource companies, server settings, website management, quality control and website promotion and planning in Chinese Internet Media.• Negotiate with the domain name owners to purchase the IMPORTANT brand domain name for the company: “GIADA.com… Show more • Optimize and manage OA flow System according to the requirement of the company; • OA System, CRM, Sales System administrator;• Leading the project of TWO websites establishment, www.Angellover.com. Including Negotiate contract with outsource companies, server settings, website management, quality control and website promotion and planning in Chinese Internet Media.• Negotiate with the domain name owners to purchase the IMPORTANT brand domain name for the company: “GIADA.com, GIADA.com.cn, GIADA.cn, Angellover.com, Redstone.com.cn, Redstone.cn• Customizing existing sales database solutions Show less

Master'S Degree, Computer Science And Technology, Hd（Higher Distinction）

Telc B2、B1、Leben In Deutschland, German Language And Literature

Bachelor'S Degree, Computer Science And Technology