Naoko Okada (岡田直子)

Naoko Okada (岡田直子) Email and Phone Number

Naoko Okada (岡田直子)'s Location
Honolulu, Hawaii, United States, United States
Naoko Okada (岡田直子)'s Contact Details

Naoko Okada (岡田直子) work email

Naoko Okada (岡田直子) personal email

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About Naoko Okada (岡田直子)

Naoko believes that real estate is a relationship business. She continues to demonstrate her ability to build long-lasting relationships with every transaction she engages. This skill was enhanced through more than 15 years of client service management for a large global retailer. Her experiences of working as a leader with vast variety of nationalities and cultures has contributed to her current advanced people skills.  Naoko’s goal is to deliver the best results for her clients, while maintaining the highest level of integrity. Naoko was selected as the “Best in Real Estate” in 2013, 2014 and 2016 by Honolulu Magazine. 2021, total sales volume of $28M ranked her in top 1% of Coldwell Banker agents Worldwide. 2023, Naoko was awarded “International President’s Elite’Born and raised in Japan, Naoko is equipped with a strong Japanese cultural background and a deep understanding of Japanese business etiquette. Naoko also lived in Australia for 8 years for learning English Language and Business Management, and for the past 17 years she called Honolulu her home. Naoko is married and has one daughter, loves the ocean and surfing. As a Luxury Property Specialist, Naoko has a proven track record of successful transactions for various properties working with local and international clients.EducationGraduated Mukogawa University, Hyogo Prefecture, JapanCredential and Awards- Certified Residential Specialist (CRS) : Top 2% among all agents in U.S- AREAA A-List (2021 - 2023)  :The Asia Real Estate Association of America   2014      Honolulu Board of Realtors, Central Regional Grp - V Chair   2021      International President’s Premier    Ranked Top 1% of Coldwell Banker agents worldwide   2022      International President’s Circle Award   2023      International President’s Elite Award岡山県倉敷市出身。武庫川女子学院卒、1996年にオーストラリアに渡り、8年間英語とビジネス・マネージメントを習得。その後沖縄転勤、国内初のDFSギャラリアの立上げ、700余名の新入社員トレーニングに携わる。空港店のアシスタント・ジェネラルマネージャー職を経、ハワイに転勤。ハワイではクライエント・サービス部門のシニアーマネージャーとし、会員制VIPクラブの運営を含め、お客様に関わるすべての対応管理を行う。様々な高級ブランドとのコラボイベント、各国からのVIP会員の接待などを担当。2012年に常に情熱を持っていたハワイ不動産業界にライセンス取得後転職。2021年度の個人売買実績$28Mは全世界のコールドウェルバンカー社所属の約10万人のエージェントのトップ1%に。2023、「International President's Elite賞」受賞。カスタマーサービスに関わる長年の管理職経験、異文化スタッフをまとめてきたコミュニケーション力の高さ、相手を思うきめ細かいサービスなどでお客様から高い信頼を寄せる。 ハワイで結婚、現在 13歳の娘と3人暮らし。オアフ島、カイルア在住。「お客様へ最高のサービスを、また、末永くよいお付き合いができる信頼関係を構築する、これが私のゴールであり幸せでもあります。取り扱うのは高額な不動産ですが、この仕事は、「人とのつながりと信頼」が最も基盤になる繊細な業種です。真剣に、情熱をもって大好きな仕事をする、それがお客様の夢の実現につながるのであればこんな素晴らしいことはありません。おかげをもちまして顧客様は日本の方をはじめ、ハワイローカル、米本土、そしてカナダなど広範囲にわたり、リピーターの方も多くおいでになります。」

Naoko Okada (岡田直子)'s Current Company Details
Coldwell Banker Pacific Properties

Coldwell Banker Pacific Properties

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Realtor Associate
Naoko Okada (岡田直子) Work Experience Details
  • Coldwell Banker Pacific Properties
    Realtor Associate
    Coldwell Banker Pacific Properties May 2012 - Present
    King Street, Honolulu, Hawaii
    Real Estate is 'People Business', selling houses. My passion and commitment is to find the house clients want, or sell their property at highest price within shortest period of time. Successfully building trust and relationship with clients is the key for the Real Estate business in global customer base.
  • Dfs
    Senior Manager - Client Services Hawaii
    Dfs Feb 1997 - May 2012
    Honolulu, Hawaii
    15 years in different locations such as Australia, Japan and Hawaii. Acquired a depth of knowledge and experience in various positions and departments. These positions include Client Services Manager, Group Sales Manager, and managing airport stores operations.Experience includes but is not limited to launching new stores/departments based on strategically planned out schedules. I also executed various training programs for 700 new hires prior to the opening of DFS Galleria in Okinawa.While managing the Elite Membership program for DFS Hawaii I developed a strong personal rapport with many of the elite clientele, particularly with the Japanese.During 10 years in Management positions, my continued focus has been to provide outstanding personalized service to my clients while maintaining the highest level of integrity.Specialties: - Relationship development & management with hi-end clients- Provide exceptional customer service and flawless communication- Selling hi-ticket item- Team building and people development- Strategic planning and executionHawaii (2007 July – 2012 May)- Manage and develop Client services department that consist of various business units, such as customer services, claims, client data management including global VIP club.- Lead all function to be effective and productive, being well connected to any other departments, transfer skills and share knowledge. - Enhance and maintain the highest customer services standard to meet, exceed our customers expectation. Strive to achieve very the best within the industry.- VIP members management - relationship and loyalty building. Drive existing members return business and spend, also acquire potential VIP members through strategically selected business partners and referral program.

Naoko Okada (岡田直子) Skills

Sales Retail Selling Customer Service Team Building Marketing Operations Management Marketing Strategy Strategic Planning Contract Negotiation Management Sales Management Negotiation Investment Properties Inventory Management Purchasing Training Coaching Human Resources Event Management Event Planning Online Advertising

Naoko Okada (岡田直子) Education Details

Frequently Asked Questions about Naoko Okada (岡田直子)

What company does Naoko Okada (岡田直子) work for?

Naoko Okada (岡田直子) works for Coldwell Banker Pacific Properties

What is Naoko Okada (岡田直子)'s role at the current company?

Naoko Okada (岡田直子)'s current role is Realtor Associate.

What is Naoko Okada (岡田直子)'s email address?

Naoko Okada (岡田直子)'s email address is na****@****fic.com

What schools did Naoko Okada (岡田直子) attend?

Naoko Okada (岡田直子) attended Mukogawa Women's University, Kurashiki Amaki High School.

What are some of Naoko Okada (岡田直子)'s interests?

Naoko Okada (岡田直子) has interest in Poverty Alleviation, Animal Welfare, Children, Health.

What skills is Naoko Okada (岡田直子) known for?

Naoko Okada (岡田直子) has skills like Sales, Retail, Selling, Customer Service, Team Building, Marketing, Operations Management, Marketing Strategy, Strategic Planning, Contract Negotiation, Management, Sales Management.

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