• Develop multimedia content: Create compelling visual and video content using Adobe Photoshop, Illustrator, InDesign, and Premiere Pro to support documentary series and educational materials that highlight project successes and build capacity.• Design educational materials: Utilize Adobe InDesign to design and produce print and digital educational resources that effectively communicate project goals, outcomes, and fundraising needs to stakeholders.• Collaborate on organizational storytelling: Work closely with project teams to translate the missions and impacts of non-profit and for-profit partnerships into impactful visual and multimedia presentations that support the Foundation's fundraising and capacity-building efforts.• Enhance visibility and fundraising: Use Adobe Premiere Pro to produce high-quality video content that showcases the successes and collaborations of partners, increasing community visibility and supporting fundraising initiatives for Turn Together Foundation.

• Collaborate with mid-sized nonprofit clients to evaluate, develop, and implement funding strategies, resulting in expansion of clients’ financial base with foundation, corporate, government and individual support to raise over $5.1M annually, representing an average of 26% of annual operating budget, depending on the client (sector, history, leadership, reputation, purpose)• In 2017-2018, trained, led, and motivated the 10-member nonprofit board of Chesterfield Historical Society in developing near-term strategies for capital fundraising and long-term vision for the organization, resulting in the purchase and renovation of a museum. Delegated work based on individual capabilities and solicited gifts from major donors. • Cultivate, solicit, and maintain donor relations with 1,200+ donors annually, resulting in 80% return on investment for more established clients• Lead annual strategic planning sessions with nonprofits, addressing effective management of board and staff recruitment and competency development, operations, capital, and real estate; raise awareness of external policy shifts that could influence the organization

• Developed a high quality teacher training program that paired 70 Japanese teachers-in-training with 7 local high school partners; reviewed and provided feedback on 70 training sessions, leading to increased test scores by 38% in pre- and post-test analysis• Managed projects and relations with 10 domestic and 6 international university and high school partners, fostering the education of 100+ proficient speakers of English as a Second Language annually• Organized itineraries and hosted several high-ranking dignitaries from Japanese universities, resulting in two new pilot programs with foreign university partners• Recruited, interviewed, onboarded, and managed contractual obligations with over 104 host families annually, resulting in a student hosting program capable of accommodating the students from two new pilot programs

• During a temporary period of expansion, created innovative vision and strategy to exploit opportunities and minimize risk, leading to the successful expansion of the business to a secondary location and an increase in net profit margin of 23% in 2019• Led quarterly strategic sessions, leveraging the support of external colleagues on sales, marketing, human resources, and finance• Analyzed associated key performance indicators, leading to effectively reallocating resources and tracking outcomes for growth and efficiency; implemented an improved appointment reminder system that led to 7% fewer missed appointments; improved management of referrals and diagnostic testing, increasing completion rates by 13%• Formulated and implemented improved marketing strategies to systematically gauge conversion of patient inquiries, which led to 30% more customers from the previous year• Analyzed customer satisfaction metrics and implemented a plan for improved customer service, which led to an increase in the conversion rate by 12% in six months

• Recruited, interviewed, trained, onboarded, and supervised duties of 97 volunteers annually to support patients at end-of-life• Designed and initiated a program for professional development and mentoring, driving increased retention and doubling number of patient visits• Assessed candidate qualifications and conducted employment background checks; resolved workplace conflicts; rejected inadequate work and dismissed personnel as appropriate• Improved marketing approach via monthly job fairs and social media outlets, targeting diverse populations and tripling our number of volunteer recruits in six months• Ensured compliance with corporate and federal mandates and demonstrated program performance to corporate office and Medicare via monthly reports; demonstrated 100% compliance at each quarterly internal management inspection during my tenure

• Taught intensive skills courses in English as a Foreign Language (reading, composition, speaking) and content courses (social sciences, humanities), utilizing technology in traditional, web-enhanced, and hybrid classes and preparing 2,400 students annually to successfully study abroad• Supported 150 students annually on visas and consular matters and judged 50 student interviews annually for study abroad scholarships, promoting international, intercultural exchange• Presented at 3 international teaching conferences in Korea, Laos, and the US• Secured 2 university-sponsored grants from the Intercultural Research Institute (Kansai Gaidai University) and conducted qualitative and quantitative research; published results in peer-reviewed academic journals: Papers of the Language and Culture Research Forum (Japan) and KSAALT-TESOL Academic Journal (Saudi Arabia)

• Taught Masters-level teacher training courses to 18 students for an academic year (TESOL: Teaching English to Speakers of Others Languages); reviewed and provided feedback on 72 training sessions, leading to increased test scores by 42% in pre- and post-test analysis• Utilized experiential and adult learning theories to develop, curate, and manage resources, in tandem with student teachers, including Canvas and Blackboard courses, eLearning modules, and slide decks with student teachers unanimously agreeing that they felt better prepared• Taught university-level English as a Second Language with an emphasis on reading, writing, and speaking; developed original, supplementary course materials, resulting in more targeted curricula

• Taught intermediate and advanced level composition, grammar, and listening/speaking/drama to college prep students, undergraduate and graduate students.

• Developed $2M in project funds from a variety of sources (individual, corporate, foundations, and government) and tracked spending of $1.5M in restricted funds• Created SMART objectives (specific, measurable, achievable, relevant, and time-bound) and developed a prudent resource management plan, which resulted not only in furthering programmatic goals, but also enabled the organization to double their staff in four years• Engaged 450 prospective funders and submitted 175 letters of inquiry and grant proposals, resulting in 93% repeat donor rate on average; managed contracts and submitted 100+ fiscal and program reports annually, ensuring compliance with foundation guidelines• Managed recognition of awards, in-kind donations and year-end giving campaign • Collaborated on film screenings, panel discussions and fundraising events with interdisciplinary, direct service providers and policy-making groups, resulting in increased visibility and capital for our interdisciplinary partners and serving as a catalyst for critical change in our communities on issues such as human trafficking, domestic abuse, and health equity.

• Taught adult immigrants, refugees, and international students at all proficiency levels: grammar, composition, reading skills, listening/speaking, college preparatory skills, business English, TOEFL test preparation• Conducted program evaluation and accreditation process (Commission on English Language Program Accreditation)• Designed course curriculum and developed supplementary classroom materials• Counseled students regarding student visas, consular matters and discipline issues• Planned and carried out extra-curricular activities

• Taught adult immigrants and refugees at all proficiency levels from zero beginners to advanced• Work-place English/English for Specific Purposes; Grammar; Composition; Reading skills; Listening/speaking; Computer skills; Business English

Taught advanced undergraduate and graduate students• Composition; Reading skills; Grammar