Naomi Palacios Email & Phone Number

Lynwood, CA, US

United States

• Engaged with business clients to conduct in-depth needs assessments, analyzing current telecommunications services, including phone lines and internet solutions.
• Identified service inefficiencies such as dropped calls, static, or slow internet speeds, and provided tailored solutions to address these pain points, enhancing client satisfaction and operational efficiency.
• Delivered customized proposals and service quotes, utilizing side-by-side comparisons to demonstrate the value of alternative services, ensuring alignment with clients’ needs and budgets.
• Built and maintained strong relationships with key decision-makers, effectively communicating promotional offers and assisting clients in leveraging pricing discounts for optimized savings.
• Collaborated with internal departments, including billing and promotions teams, to ensure accurate submission of pricing adjustments and smooth scheduling of service installations.
• Utilized a consultative selling approach to drive business growth by upselling services and securing long-term client retention.

Las Vegas, Nevada, United States

-Evaluated and appraised items to determine loan values, issuing loansbased on market analysis and customer negotiations.-Provided exceptional customer service, assisting clients with loan termsand handling inquiries or disputes professionally.-Ability to accurately appraise a wide variety of items, including jewelry, electronics, and tools.-Managed.

Longview, Washington, United States

-Proficiently sold a wide range of new and used vehicles-Achieved consistent sales performance, exceeding targets by 20%-Delivered persuasive product presentations tailored to customers needs resulting in a 30% increase in customer satisfaction. -Utilized cold calling techniques to expand client based.-Collaborated with team members to share best.

Kelso, Washington, United States

-Consistently met and exceeded monthly sales targets, recognized as a top performer in the store.-Conducted sales transactions efficiently and effectively, ensuring a seamless customer experience.-Provide tailored solutions based on customers' long-term needs, building trust and rapport.

Longview, Washington, United States

-Provided personalized solutions based on customer needs, resulting in increased customer satisfaction.-Managed and maintained wireless accounts, ensuring accuracy and efficiency. -Successfully upsold and cross-sold products, contributing to a 10% growth in revenue.

Longview, Washington, United States

-Orchestrated shifts, ensuring smooth operations and timely service delivery. -Provided exceptional customer service, resolving issues promptly and enhancing customer satisfaction.-Implemented strategies leading to increased customer service satisfaction and repeat business.-Directed, trained, and supervised crew members, fostering a cohesive team.