Naomi Palacios Email & Phone Number

Lynwood, Ca, Us

United States

•Engaged with business clients to conduct in-depth needs assessments, analyzing current telecommunications services, including phone lines and internet solutions.•Identified service inefficiencies such as dropped calls, static, or slow internet speeds, and provided tailored solutions to address these pain points, enhancing client satisfaction and operational efficiency.•Delivered customized proposals and service quotes, utilizing side-by-side comparisons to demonstrate the value of alternative services, ensuring alignment with clients’ needs and budgets.•Built and maintained strong relationships with key decision-makers, effectively communicating promotional offers and assisting clients in leveraging pricing discounts for optimized savings.•Collaborated with internal departments, including billing and promotions teams, to ensure accurate submission of pricing adjustments and smooth scheduling of service installations.•Utilized a consultative selling approach to drive business growth by upselling services and securing long-term client retention.

Las Vegas, Nevada, United States

-Evaluated and appraised items to determine loan values, issuing loansbased on market analysis and customer negotiations.-Provided exceptional customer service, assisting clients with loan termsand handling inquiries or disputes professionally.-Ability to accurately appraise a wide variety of items, including jewelry, electronics, and tools.-Managed inventory and organized pawned items for sale, maximizing space efficiency and sales potential.-Conducted sales of unredeemed items, achieving a 20% increase in monthly sales through effective negotiation strategies.-Maintained accurate transaction records and balanced cash registers, ensuring compliance with financial regulations.-Skilled in negotiating loan terms and prices to achieve fair outcomes for both the business and customers.

Longview, Washington, United States

-Proficiently sold a wide range of new and used vehicles-Achieved consistent sales performance, exceeding targets by 20%-Delivered persuasive product presentations tailored to customers needs resulting in a 30% increase in customer satisfaction. -Utilized cold calling techniques to expand client based.-Collaborated with team members to share best practice.-Utilized CRM software to manage customer interactions, track sales activities, and analyze data for strategic decision-making.-Financial literacy-Appointment setting

Kelso, Washington, United States

-Consistently met and exceeded monthly sales targets, recognized as a top performer in the store.-Conducted sales transactions efficiently and effectively, ensuring a seamless customer experience.-Provide tailored solutions based on customers' long-term needs, building trust and rapport.

Longview, Washington, United States

-Provided personalized solutions based on customer needs, resulting in increased customer satisfaction.-Managed and maintained wireless accounts, ensuring accuracy and efficiency. -Successfully upsold and cross-sold products, contributing to a 10% growth in revenue.

Longview, Washington, United States

-Orchestrated shifts, ensuring smooth operations and timely service delivery. -Provided exceptional customer service, resolving issues promptly and enhancing customer satisfaction.-Implemented strategies leading to increased customer service satisfaction and repeat business.-Directed, trained, and supervised crew members, fostering a cohesive team environment.