Naomi Morrison

Naomi Morrison Email and Phone Number

Relationship Manager at Bank of Scotland @ Bank of Scotland
edinburgh, edinburgh, united kingdom
Naomi Morrison's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
About Naomi Morrison

As I enter my fourth and final year of my undergraduate degree at university, I have successfully been balancing my studies in International Business Management with part-time work at Lloyds Banking Group. My dedication and strong performance has allowed me to progress into the role of Relationship Manager, where I have developed key skills in customer relations, financial solutions, and team collaboration. In addition to my professional growth, I have been actively involved in extracurricular activities, serving as the Highland Dance Captain at my university for the past four years. This role has strengthened my leadership, time management, and teamwork skills, allowing me to foster a sense of community and discipline in an area I am passionate about.

Naomi Morrison's Current Company Details
Bank of Scotland

Bank Of Scotland

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Relationship Manager at Bank of Scotland
edinburgh, edinburgh, united kingdom
Employees:
1713
Naomi Morrison Work Experience Details
  • Bank Of Scotland
    Relationship Manager
    Bank Of Scotland Apr 2024 - Present
    Edinburgh, Scotland, United Kingdom
    Successfully manage and grow customer relationships by addressing complex needs and deepening engagement.Identify and understand customers' financial goals and aspirations through expert financial coaching and education.Deliver consistent and seamless video service experiences, ensuring customer satisfaction.Enhance customer journeys with personalised interactions and support.Collaborate effectively with team members and specialist partners to exceed customer… Show more Successfully manage and grow customer relationships by addressing complex needs and deepening engagement.Identify and understand customers' financial goals and aspirations through expert financial coaching and education.Deliver consistent and seamless video service experiences, ensuring customer satisfaction.Enhance customer journeys with personalised interactions and support.Collaborate effectively with team members and specialist partners to exceed customer expectations.Proactively engage with customers through partner referrals and personalised outreach initiatives. Show less
  • Bank Of Scotland
    Banking Consultant
    Bank Of Scotland Apr 2022 - Present
    Edinburgh City, Scotland, United Kingdom
    Verifies, validates, and enters data into standard branch systems, following bank protocols for managing and documenting over-the-counter transactions (e.g., accepting deposits, cashing checks, picking up and returning cash to safe, etc.).Ensures a good customer experience by interacting with customers in a courteous manner and work is completed according to an assigned schedule.Operates within current standard compliance processes, systems and procedures and reports minimal… Show more Verifies, validates, and enters data into standard branch systems, following bank protocols for managing and documenting over-the-counter transactions (e.g., accepting deposits, cashing checks, picking up and returning cash to safe, etc.).Ensures a good customer experience by interacting with customers in a courteous manner and work is completed according to an assigned schedule.Operates within current standard compliance processes, systems and procedures and reports minimal violations. Performs customer service tasks and assists others according to predefined protocols. Performs typical customer service operations and responds to a variety of customer inquiries in accordance with established policies and procedures. Show less
  • Bank Of Scotland
    Customer Service Assistant
    Bank Of Scotland Sep 2019 - Apr 2022
    Edinburgh, Scotland, United Kingdom
    Demonstrate excellent customer service by addressing customer concerns, help create customer loyalty by ensuring that the customer felt at ease through their commercial bank, and present customer inquiries with accurate and appropriate information.Uphold strict financial controls by keeping funds secure and accurately transferring money.Promote the advantages of our company’s product to create a stronger customer relationship and match them with a product tailored to their own… Show more Demonstrate excellent customer service by addressing customer concerns, help create customer loyalty by ensuring that the customer felt at ease through their commercial bank, and present customer inquiries with accurate and appropriate information.Uphold strict financial controls by keeping funds secure and accurately transferring money.Promote the advantages of our company’s product to create a stronger customer relationship and match them with a product tailored to their own individuals. Show less

Naomi Morrison Education Details

Frequently Asked Questions about Naomi Morrison

What company does Naomi Morrison work for?

Naomi Morrison works for Bank Of Scotland

What is Naomi Morrison's role at the current company?

Naomi Morrison's current role is Relationship Manager at Bank of Scotland.

What schools did Naomi Morrison attend?

Naomi Morrison attended Heriot-Watt University, Heriot-Watt University.

Who are Naomi Morrison's colleagues?

Naomi Morrison's colleagues are Sarah Boot, Linda Mcm, Mike Clerihew, Gayle Allan, Mr Muaru, Colin Gillies, Gill Sinclair.

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