Naomi Morrison Email and Phone Number
As I enter my fourth and final year of my undergraduate degree at university, I have successfully been balancing my studies in International Business Management with part-time work at Lloyds Banking Group. My dedication and strong performance has allowed me to progress into the role of Relationship Manager, where I have developed key skills in customer relations, financial solutions, and team collaboration. In addition to my professional growth, I have been actively involved in extracurricular activities, serving as the Highland Dance Captain at my university for the past four years. This role has strengthened my leadership, time management, and teamwork skills, allowing me to foster a sense of community and discipline in an area I am passionate about.
Bank Of Scotland
View- Website:
- bankofscotland.co.uk
- Employees:
- 1713
-
Relationship ManagerBank Of Scotland Apr 2024 - PresentEdinburgh, Scotland, United KingdomSuccessfully manage and grow customer relationships by addressing complex needs and deepening engagement.Identify and understand customers' financial goals and aspirations through expert financial coaching and education.Deliver consistent and seamless video service experiences, ensuring customer satisfaction.Enhance customer journeys with personalised interactions and support.Collaborate effectively with team members and specialist partners to exceed customer… Show more Successfully manage and grow customer relationships by addressing complex needs and deepening engagement.Identify and understand customers' financial goals and aspirations through expert financial coaching and education.Deliver consistent and seamless video service experiences, ensuring customer satisfaction.Enhance customer journeys with personalised interactions and support.Collaborate effectively with team members and specialist partners to exceed customer expectations.Proactively engage with customers through partner referrals and personalised outreach initiatives. Show less -
Banking ConsultantBank Of Scotland Apr 2022 - PresentEdinburgh City, Scotland, United KingdomVerifies, validates, and enters data into standard branch systems, following bank protocols for managing and documenting over-the-counter transactions (e.g., accepting deposits, cashing checks, picking up and returning cash to safe, etc.).Ensures a good customer experience by interacting with customers in a courteous manner and work is completed according to an assigned schedule.Operates within current standard compliance processes, systems and procedures and reports minimal… Show more Verifies, validates, and enters data into standard branch systems, following bank protocols for managing and documenting over-the-counter transactions (e.g., accepting deposits, cashing checks, picking up and returning cash to safe, etc.).Ensures a good customer experience by interacting with customers in a courteous manner and work is completed according to an assigned schedule.Operates within current standard compliance processes, systems and procedures and reports minimal violations. Performs customer service tasks and assists others according to predefined protocols. Performs typical customer service operations and responds to a variety of customer inquiries in accordance with established policies and procedures. Show less -
Customer Service AssistantBank Of Scotland Sep 2019 - Apr 2022Edinburgh, Scotland, United KingdomDemonstrate excellent customer service by addressing customer concerns, help create customer loyalty by ensuring that the customer felt at ease through their commercial bank, and present customer inquiries with accurate and appropriate information.Uphold strict financial controls by keeping funds secure and accurately transferring money.Promote the advantages of our company’s product to create a stronger customer relationship and match them with a product tailored to their own… Show more Demonstrate excellent customer service by addressing customer concerns, help create customer loyalty by ensuring that the customer felt at ease through their commercial bank, and present customer inquiries with accurate and appropriate information.Uphold strict financial controls by keeping funds secure and accurately transferring money.Promote the advantages of our company’s product to create a stronger customer relationship and match them with a product tailored to their own individuals. Show less
Naomi Morrison Education Details
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International Business Management -
Business And Finance
Frequently Asked Questions about Naomi Morrison
What company does Naomi Morrison work for?
Naomi Morrison works for Bank Of Scotland
What is Naomi Morrison's role at the current company?
Naomi Morrison's current role is Relationship Manager at Bank of Scotland.
What schools did Naomi Morrison attend?
Naomi Morrison attended Heriot-Watt University, Heriot-Watt University.
Who are Naomi Morrison's colleagues?
Naomi Morrison's colleagues are Sarah Boot, Linda Mcm, Mike Clerihew, Gayle Allan, Mr Muaru, Colin Gillies, Gill Sinclair.
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