Naomi Castillo Mead, Ccue Email & Phone Number

United States

Responsible for building and sustaining business partnerships in the US division of a global organization. Provide leadership to US operations overseeing day-to-day business and managing engagement with offices around the world. Focus on creating successful opportunities, superior service levels and personalized client care.

Responsible for account management of portfolio with over 200 clients nationwide, marketing initiatives and corporate events. Provide overall leadership in the coordination, planning, logistics and execution of XDI sponsored events and XDI’s participation in community events. Research brand awareness opportunities and events to help drive sales leads and expansion.

Manage nationwide pipeline and client base generating revenue growth through sales of FSSI’s full suite of print and mail solutions across several verticals including credit unions, banking, healthcare and insurance. Emphasize premium client service from start to finish throughout the sales cycle.

Manage the life cycle of complex core system implementation and third-party integration projects. Lead cross-functional teams of both clients and vendors to achieve milestones. Resolve numerous project issues including tactical matters, scope creep and divergent business and user needs. Proven ability to partner with professionals at all organization levels.

Report directly to the Executive Vice President of Finance & Technology supporting development, implementation, and completion of organizational projects. Analyze, research proposed projects and create project plan. Lead and communicate with cross-functional teams, management staff and senior management. Nominated to the Board of Directors of Wescom’s charitable foundation, WeCare.

Reported directly to the CIO with management responsibility over Computer Operations, Quality Assurance, Document and Workflow, and Systems Development. Established and maintained budgets for departmental cost centers and the Information Technology division.Project manager directly responsible for managing a $3 million data processing conversion impacting the entire organization. Responsible to drive and lead all activities resulting in a successful migration of computer systems with minimal impact to member service. Developed overall organizational and divisional plans. Established and guided steering committees and action teams to achieve milestones in project plan.