Program Director
Winning Edge Global Service
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Naomi Egboh Email & Phone Number
Program Director
at
Winning Edge Global Service
1 work email found
@advantagehealthafrica.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Program Director
Location
Lagos Island, Lagos State, Nigeria
Who is Naomi Egboh? Overview
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Quick answer
Naomi Egboh is listed as Program Director at Winning Edge Global Service, based in Lagos Island, Lagos State, Nigeria. AeroLeads shows a work email signal at advantagehealthafrica.com and a matched LinkedIn profile for Naomi Egboh.
Naomi Egboh previously worked as Manager, Strategic Aliances and Growth at Advantage Health Africa and Partnership and Fulfillment Manager at Advantage Health Africa. Naomi Egboh holds Bachelor Of Science - Bs, Mass Communication from Madonna University.
Company email context
Email format at Winning Edge Global Service
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{first}@advantagehealthafrica.com
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AeroLeads found 1 current-domain work email signal for Naomi Egboh. Compare company email patterns before reaching out.
Profile bio
About Naomi Egboh
As a seasoned Strategic Alliances and Partnerships Manager, I specialize in drivingsubstantial revenue growth and fostering impactful customer experiences. With over adecade of experience in the tech and telecommunications sectors, I've honed myskills in business development, risk management, contract negotiation, and regulatorycompliance.In my current role as the Strategic Alliances and Partnerships Manager at AdvantageHealth Africa, I've propelled the organization's partnerships by over 300%,orchestrating strategic initiatives that expand market reach and bolster profitability. Iachieved an 85% growth in revenue within 5 months, contributing to an overall annualrevenue increase of 30%. I am committed to scalable business practices as evidencedin the establishment of three standardized processes, covering playbooks andcomprehensive contracts.Equally, I excel in enhancing client retention and satisfaction with massive resultsunder my belt. As a Customer Experience Manager at Novo Health Africa, Istreamlined customer access to healthcare services, coached service teams, andoptimized customer journeys by identifying and resolving bottlenecks.Furthermore, I drive policy advocacy for economic growth through seminars,workshops, and collaboration with government agencies as well as internationalorganizations.I bring a unique blend of business acumen, customer-focused strategies, andpartnership excellence to drive success in dynamic and challenging environments.Let’s connect and explore opportunities for collaboration!
Listed skills include Healthcare, Customer Service, Microsoft Office, Microsoft Excel, and 3 others.
Current workplace
Naomi Egboh's current company
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5 roles
Naomi Egboh work experience
A career timeline built from the work history available for this profile.
Manager, Strategic Aliances And Growth
• Surpass quarterly and annual revenue targets by negotiating contracts, rolling out improved comprehensive business development plans and optimizing business development processes.• Drive advocacy for policy changes to enable economic growth through facilitation and participation in seminars/workshops, exchanging knowledge of best practices including coordinating and collaborating with government agencies, industry stakeholders, and international organizations.• Improve customer-business value and key client relationships by conducting quarterly business reviews (QBR) thus gaining insights into customer pain points and business expansion opportunities.• Reduce risk exposure by leading cross-functional teams to align policies with organizational goals and objectives. • Identify areas for regulatory reform and market environment enhancement alongside cross-functional teams through policy research and analysis.• Increase profitability and market presence by effectuating strategic alliances, partnerships, and distribution channels.• Provide feedback and tailored solutions to escalated partner update reports and customer issues or enquiries.
Partnership And Fulfillment Manager
Oct 2019 - Jan 2022
Customer Experience Manager
• Ensured customers’ swift access to healthcare services and improved efficiency of partners (hospitals) thus delivering on promise to all parties.• Coached a team of 20 customer service agents on proactive service including performing outbound calls that aid data accessibility for partners.• Upheld consistent service quality by defining SLAs (Service Level Agreements), developing escalation and prioritization matrices as well as implementing metrics to track effectiveness of team.• Optimized customer journey by identifying and resolving bottlenecks in the process which significantly reduced the number of detractors in the total Net Promoter Score (NPS).• Improved team’s performance by conducting training to address knowledge gaps among team members.
Mar 2018 - Apr 2019
Call Center Representative
• Managed a minimum of 100 inbound and outbound calls with a CSAT rate of 54%• Effectively upsold and cross-sold by maintaining and updating accurate product knowledge.• Ensured customer satisfaction and seamless experience by responding to customer queries and resolving issues promptly within agreed upon SLA (Service Level Agreement).
Sep 2011 - Mar 2015
2 education records
Naomi Egboh education
Bachelor Of Science - Bs, Mass Communication
Madonna University
Master Of Business Administration - Mba, Business Administration And Management, General
FAQ
Frequently asked questions about Naomi Egboh
Quick answers generated from the profile data available on this page.
What company does Naomi Egboh work for?
Naomi Egboh works for Winning Edge Global Service.
What is Naomi Egboh's role at Winning Edge Global Service?
Naomi Egboh is listed as Program Director at Winning Edge Global Service.
What is Naomi Egboh's email address?
AeroLeads has found 1 work email signal at @advantagehealthafrica.com for Naomi Egboh at Winning Edge Global Service.
Where is Naomi Egboh based?
Naomi Egboh is based in Lagos Island, Lagos State, Nigeria while working with Winning Edge Global Service.
What companies has Naomi Egboh worked for?
Naomi Egboh has worked for Winning Edge Global Service, Advantage Health Africa, Novo Health Africa, and Etisalat Nigeria.
How can I contact Naomi Egboh?
You can use AeroLeads to view verified contact signals for Naomi Egboh at Winning Edge Global Service, including work email, phone, and LinkedIn data when available.
What schools did Naomi Egboh attend?
Naomi Egboh holds Bachelor Of Science - Bs, Mass Communication from Madonna University.
What skills is Naomi Egboh known for?
Naomi Egboh is listed with skills including Healthcare, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, and Research.
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