500-hour, fourth year social work placement.

• Trauma-informed support. Provided trauma-informed, one-on-one support for people following a suicide crisis or attempt including linking them to community services and holding space for the clients to share their experiences and perspectives• Facilitated client intake. Accepted and assessed referrals from the Central Coast Local Health District, set up client files and completed phone intake with potential clients• Psycho-social support. Conducted comprehensive psycho-social assessments with clients and collaborated to develop tailored support plans to achieve their psycho-social goals. Administered the Kessler Psychological Distress Scale (K10) and Suicidal Ideation Attributes Scale (SIDAS) to evaluate client needs and inform intervention strategies• Knowledge of services & local resources. Established connections and fostered relationships with local community services including homelessness, domestic violence, alcohol and other drugs, youth services, psychological supports, education and employment• Crisis intervention and de-escalation. Applied crisis intervention as needed and effectively de-escalated clients experiencing heightened emotions• Exceptional record keeping. Maintained accurate documentation and records in compliance with the program’s protocols and confidentiality standards

• Person Centred Care. Takes a person-centred approach with each participant, meeting them where they are at each day and tailoring support to their needs at that moment. Listening to what the participant wants whilst also observing their current state of mental health before adapting my energy level, tone and style of interaction to suit them and the situation.• Support Capacity Building Activities. Encourages and supports participants to work towards their personal NDIS goals, offering collaborative assistance to help them achieve activities of daily living and build confidence.• Active Listening, Empathy and Compassion. Provides emotional support to participants and their families on a daily basis, particularly when they may be experiencing distress. Takes a trauma informed approach to every individual and ensures professional support and helpline phone numbers are known and readily available. • Team Collaboration. Effectively works with Coordinator of Supports, team leaders, mental health nurses, psychiatrists, psychologists and Behaviour Support Practitioners by communicating essential information and reiterating complicated concepts to participant following appointments to ensure they understand what was said and are comfortable with the information.• Exceptional Record Keeping. Ensures all essential information and updates are documented in the Skedulo app to keep team members informed in order to provide the best care to every participant. Uses an objective and clear style of writing, remaining cognizant that the participant can choose to read all case notes.

Key Achievements & Responsibilities:• Customer Service. Applies an empathic approach to help people from birth to 100+ years with low vision and blindness navigate and access quality care services and programs to effectively manage their ongoing care needs. This involves providing a range of client-facing services as the first point of contact, including responding to enquiries via phone, email and in person, scheduling client consultations, and selling various equipment, aids and services to assist clients with daily living activities.• Client Care Management. Tailors bookings in line with individual service providers’ preferences, coordinates Outreach visits, conducts care consultations and service enquiries, generates quotes for Home Care Packages and NDIS clients, and helps create care plans and service agreements. Also conducts client, location and COVID-19 risk assessments to identify and effectively manage ongoing care needs.• Community Engagement. Identified, built and leveraged relationships with referrals and networking partners such as ophthalmologists, Home Care Package managers, NDIS Support Coordinators, Local Area Coordinators and Plan Managers and secured funding for services and sales through MAC and NDIS on behalf of clients.• Administrative Support. Supports a team of 15+ staff, with responsibility for preparing meeting agendas and recording minutes, maintaining clients’ details and managing daily office operations such as banking, office open and close, fleet car bookings/servicing, mail distribution, stationery and PPE orders, and maintenance requests. Maintains client details with high levels of accuracy and documents interactions with clients, family members and other stakeholders with meticulous attention to detail.• Safety Compliance. Ensures all work practices and environments comply with industry regulations and legislative requirements, promptly identify and resolving issues as the First Aid and Work Health & Safety Officer.

SOCIAL WORK STUDENT 3 MONTH PLACEMENT| CCLHD SEXUAL ASSAULT SERVICENSW Health's Sexual Assault Service sits within the Violence, Abuse and Neglect team and supports clients with crisis and ongoing counselling which includes the provision of information and support, client advocacy, support for non-offending family members, significant others and carers. The service also facilitates a specialised medical service which includes general health and wellbeing assessment and treatment and can include the collection of evidence (e.g DNA) related to the assault for legal purposes.Key Achievements & Responsibilities:• Counselling sessions. Co-facilitated therapeutic counselling sessions with victim/survivors of adult and child sexual assault drawing on social work theories to inform the work and interventions to help minimise the impacts on their lives• Psycho-social assessments. Observed a variety of social workers conduct psycho-social assessments across a range of NSW Health departments including: Sexual Assault Service, Community Allied Health and Hospital In-patient• Social work interventions tool-kit development. Researched and compiled a tool-kit of interventions for the team of social workers to easily access and draw from when working with clients including activities for managing anxiety, depression, anger and sleep impacts.• Client file management and documentation. Developed strong skills in navigating the NSW Health Client Medical Database, responsible for writing accurate case notes following counselling sessions. Compiled Victim Services Reports for clients to support their applications for free counselling and support payments

Managing the PR accounts for YTL Hotels, Papua New Guinea Tourism Promotion Authority, Vanuatu Tourism Office, GVI (Global Vision International) and Wild Bush Luxury.

GTI Tourism is a PR and marketing agency that specialises in tourism clients. Our clients include tourist boards, hotel groups and airlines.

Sydney based PR agency, CP Communications provides public relations and marketing solutions that achieve positive media coverage, increased brand awareness and improved sales results. They offer:* PR strategy & tactics* online PR* marketing and copywriting