Learning the processes of:- IVvy Venue Management System- Professional Phone Etiquette- Professional Email Etiquette- Assisting clients in lead up to the event- Event Scheduling, Menu Choosing and Styling Suggestions- In person appointments with clients

Learning the processes of:- Rostering Staff- Organising Staff's Delegated Tasks and Areas- Beverage Supplier Orders- Linen Orders

- Managing front-of-house staff- Ensuring functions are set according to brief- Liaising with the head chef for function food- Cash handling- General cleaning of venue

Assisting in providing excellent customer service in a range of different roles throughout major events within Victoria

- Interacting with clients during function- Coordinating / helping external companies with bump-in/bump-out- Ensuring function is to schedule- Set up and control AV- Set up and pack up of function- Meetings with clients to discuss function- Viewing of function areas- Assisting in pub area attached to venue building- Three plate carry- Bar trained- Taking orders for functions and pub area- Liaising with the head chef for function food- Cash handling- General cleaning of the venue- Managing staff- Phone bookings and other queries

- Store open and close - Customer service - Cash handling - Gold Class Reception (Host) Trained- General cleaning and maintence of the store and cinemas e.g. vacuuming, mopping, dishes. - Entertaining children and parents on our family fun days

- Opening and closing of the site- Supervising front of house staff- Admin- Cash and safe handling- Customer Service- Team meetings- Functions

- Customer Service- Cash Handling- Safe Food Handling- Responsible Service of Alcohol- Responsible Service of Gaming (in progress)- Functions- Sports Bar- Buffet - General Cleaning- Waitressing - TAB

- Customer service - Cash handling - Check-Ins and Check-Outs- Reservations - Phone Enquiries and Bookings

- Customer service - Cash handling - Waitressing - Safe food handling - Responsible Service of Alcohol - Functions

- Senior team supervisor and team member- Responsibility of personal shop key- Customer service- Cash handling- Store open and lock up- In-store training of new part-time employees- Baking of products e.g. bread and cookies- General cleaning and maintenance of the store e.g. vacuuming, mopping, and dishes.

- Customer service - Responsibility of personal shop key - Cash handling - Store opening and lock up - In-store training of new casual employees - Stock maintenance and purchase as required (fresh fruit, milk etc.) - General cleaning of the store e.g. vacuuming, mopping, dishes.