Managed Scope's highest profile and largest strategic partnership with Virgin Media.

- Providing exceptional customer service to over 350 client accounts across the UK and exceeding sales targets.- Building excellent relationships with buyers across independent bookshops, museums, galleries and other cultural institutions.- Curating the breadth of the A&CB title lists, across our 12 publishers, to best suit the requirements of the account.- Using internal sales analysis and working with individual buyers to best understand their unique retail environment and how our… Show more - Providing exceptional customer service to over 350 client accounts across the UK and exceeding sales targets.- Building excellent relationships with buyers across independent bookshops, museums, galleries and other cultural institutions.- Curating the breadth of the A&CB title lists, across our 12 publishers, to best suit the requirements of the account.- Using internal sales analysis and working with individual buyers to best understand their unique retail environment and how our titles can work for them to achieve sales growth.- Generating and managing new business.- Achieved double digit year on year growth in first nine months in role.- Responsibility increased to cover more accounts after 8 months. Show less

- Driving all sector sales through timely, succinct, well presented and digestible data analysis.- Key account and company business reviews including analysis of: * Frontlist and backlist trends * Sales by category - adult, children’s and gift and stationery used by sales teams in client meetings * Genre and seasonal trends * Client publisher trends * Possible average discount analysis- Weekly analysis of month to date sales for MD and Finance Director… Show more - Driving all sector sales through timely, succinct, well presented and digestible data analysis.- Key account and company business reviews including analysis of: * Frontlist and backlist trends * Sales by category - adult, children’s and gift and stationery used by sales teams in client meetings * Genre and seasonal trends * Client publisher trends * Possible average discount analysis- Weekly analysis of month to date sales for MD and Finance Director to identify gaps and lapsed accounts.- Design, implementation and maintenance of year-on-year sales dashboard and seasonal title tracking reports for all sectors. - Analysis of Nielsen BookScan sales, including competitors and trade sales sell through. Show less

Responsible for:- Servicing of 70+ data subscribers including publishers, author’s agents and distributors.- Management of own individual pipeline of sales leads through salesforce, negotiating with potential clients to find the best solution to their needs.- Achieving budget targets for new business through subscription and ad hoc sales.- Meeting potential clients and presenting our business proposition and options.- Generating reports through Nielsen BookScan, using Excel… Show more Responsible for:- Servicing of 70+ data subscribers including publishers, author’s agents and distributors.- Management of own individual pipeline of sales leads through salesforce, negotiating with potential clients to find the best solution to their needs.- Achieving budget targets for new business through subscription and ad hoc sales.- Meeting potential clients and presenting our business proposition and options.- Generating reports through Nielsen BookScan, using Excel for data manipulation and analysis.- Desk research to generate sales leads.- Promoting Nielsen Book Research through targeted email to key businesses using email tracking services. - Representing Nielsen Book at industry events to generate and follow-up on sales leads. Show less

Key Achievements: - Line management of 13 Partners including completion of honest and fair performance management appraisals within required timeframe to encourage high performing employees.- Coordinator of several branch wide projects involving the management of various hierarchical levels of stakeholder and delivering on key achievement parameters. - Monitoring monthly customer feedback and implementing strategy to maintain standards and reputation.- Delivering key aspects… Show more Key Achievements: - Line management of 13 Partners including completion of honest and fair performance management appraisals within required timeframe to encourage high performing employees.- Coordinator of several branch wide projects involving the management of various hierarchical levels of stakeholder and delivering on key achievement parameters. - Monitoring monthly customer feedback and implementing strategy to maintain standards and reputation.- Delivering key aspects of the branch business plan, exceeding targets and expectations through strong project management of all aspects of the Customer Support and Technical Support sections.- Creation of training presentations using PowerPoint to deliver training to groups of variable sizes and abilities adjusting the method of communication accordingly.- Three month secondment as Personnel Administrator/Recruitment Coordinator playing a vital and integral role in delivering the biggest recruitment drive in the history of the branch including the facilitation of assessment centres, key administrative tasks and induction sessions. Show less

Key Achievements- Worked with various teams on various departments understanding different team member’s products and customer needs.- Contributed to branch sales and customer service targets through strong selling skills and team work.- I applied for and secured a part in the branch management development scheme and undertook key training to learn leadership skills. I later secured my first official Section Manager role in a well-respected and challenging department.