Rajiv Narang
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Rajiv Narang Email & Phone Number

Customer Success Owner at ConSoul LLP
Location: Chennai, Tamil Nadu, India 7 work roles 3 schools
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Current company
Role
Customer Success Owner
Location
Chennai, Tamil Nadu, India

Who is Rajiv Narang? Overview

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Rajiv Narang is listed as Customer Success Owner at ConSoul LLP, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Rajiv Narang.

Rajiv Narang previously worked as Vice President - Holiday Activities & Spa at Sterling Holiday Resorts Limited and Sports and Recreation Operations Manager at Shangri-La Group. Rajiv Narang holds Certified Hospitality Administrator from Ahlei - American Hotel & Lodging Educational Institute.

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Email format at ConSoul LLP

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ConSoul LLP

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Profile bio

About Rajiv Narang

Experienced professional with a proven track record in driving business growth and financial performance. Skilled in implementing cost-reduction strategies, team building, and improving operational efficiency to maximize profitability. Demonstrated expertise in increasing revenues through effective sales and marketing initiatives. Committed to delivering exceptional customer experiences while continuously enhancing operational efficiency.

Current workplace

Rajiv Narang's current company

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ConSoul LLP
Consoul Llp
Customer Success Owner
Chennai, TN, IN
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7 roles

Rajiv Narang work experience

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Customer Success Owner

Current

Chennai, Tamil Nadu, India

Led customer success initiatives, specializing in CLM and leveraging MarTech solutions to meet client's business goals.Aligned CLM strategies with clients' marketing objectives, implementing tailored solutions using MarTech tools to optimize customer journeys and drive revenue growth.Provided expert guidance on CLM best practices and the effective use of.

Dec 2021 - Present

Vice President - Holiday Activities & Spa

Chennai, Tamil Nadu, India

Strategically drove revenue growth and expanded customer reach for the Spa and Holiday Activities vertical across 30+ resorts, resulting in increased profitability.Implemented effective Customer Lifecycle Management (CLM) strategies, optimizing customer experiences and maximizing retention rates.Successfully improved operational efficiencies and reduced.

Sep 2015 - Jul 2020

Sports And Recreation Operations Manager

Hong Kong

Orchestrated the seamless operation of diverse sports and recreational facilities spanning 100,000 sq ft, collaborating closely with other departments to ensure exceptional experiences for members and guests.Played a key role in successfully executing projects ranging from HKD 250,000 to HKD 25 million, working in cross-functional teams to ensure timely.

Mar 2012 - May 2015

Assistant Spa Manager

Hong Kong SAR

Managing the operations of a 20,000 sq. Ft luxury spa with 16 treatment rooms, Rasul, Hammam, and extensive heat and water facilities, a fitness center with Pilates and Yoga studios, a pool, and a Spa café. Focus on delivering exceptional guest and member experiences; ensuring operations are in compliance with brand standards and external benchmarks such.

Dec 2007 - Jul 2011

Head Receptionist & Lifestyle Consultant

Maldives

Part of the award-winning 6500 sq. Ft One&Only Spa by ESPA at the One&Only Reethi Rah, Maldives. Managing the Spa reception, taking ownership of guest wellness journey, provide wellness and lifestyle consultations.

Oct 2005 - Sep 2007
3 education records

Rajiv Narang education

Spa Operations

Chiva Som Academy
FAQ

Frequently asked questions about Rajiv Narang

Quick answers generated from the profile data available on this page.

What company does Rajiv Narang work for?

Rajiv Narang works for ConSoul LLP.

What is Rajiv Narang's role at ConSoul LLP?

Rajiv Narang is listed as Customer Success Owner at ConSoul LLP.

Where is Rajiv Narang based?

Rajiv Narang is based in Chennai, Tamil Nadu, India while working with ConSoul LLP.

What companies has Rajiv Narang worked for?

Rajiv Narang has worked for Consoul Llp, Sterling Holiday Resorts Limited, Shangri-La Group, Mandarin Oriental Hotel Group, and One&Only Resorts.

How can I contact Rajiv Narang?

You can use AeroLeads to view verified contact signals for Rajiv Narang at ConSoul LLP, including work email, phone, and LinkedIn data when available.

What schools did Rajiv Narang attend?

Rajiv Narang holds Certified Hospitality Administrator from Ahlei - American Hotel & Lodging Educational Institute.

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