Associate Technical Support Engineer 1
Current
May 2023 - Present
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Ashley Naranjo Email & Phone Number
- Associate Technical Support Engineer -1 | Consistent and Passionate| 🧩 Problem Solver 🧩 - Bilingual - {Women In Tech} 👩💻- ✨Closing the opportunity divide✨-👾-
at
MongoDB
1 work email found
@mongodb.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
- Associate Technical Support Engineer -1 | Consistent and Passionate| 🧩 Problem Solver 🧩 - Bilingual - {Women In Tech} 👩💻- ✨Closing the opportunity divide✨-👾-
Location
Belmont, California, United States
Company size
Who is Ashley Naranjo? Overview
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Quick answer
Ashley Naranjo is listed as - Associate Technical Support Engineer -1 | Consistent and Passionate| 🧩 Problem Solver 🧩 - Bilingual - {Women In Tech} 👩💻- ✨Closing the opportunity divide✨-👾- at MongoDB, a with 2417 employees, based in Belmont, California, United States. AeroLeads shows a work email signal at mongodb.com and a matched LinkedIn profile for Ashley Naranjo.
Ashley Naranjo previously worked as Associate Technical Support Engineer 1 at Mongodb and Cloud Triage Support Associate at Mongodb. Ashley Naranjo holds Information Technology Trainee from Year Up.
Company email context
Email format at MongoDB
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{first}.{last}@mongodb.com
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AeroLeads found 1 current-domain work email signal for Ashley Naranjo. Compare company email patterns before reaching out.
Profile bio
About Ashley Naranjo
Working @ Meta Working as an IT support Tech for Meta has allowed me to work with different Meta users from all over the world, walking them through various steps for laptop set ups, internal access permissions, password resets, and troubleshooting software/hardware issues including (Mac, Windows, Linux) on a weekly basis throughout using an in-house ticketing system (SRT), Bomgar (live sessions), emails, and or voicemails. Before this I was studying Information technology as a trainee at Year up where I finished my IT certification and currently working on my compTIA in oder to find a role in the IT field. Background and Purpose:
Current workplace
Ashley Naranjo's current company
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Mongodb
5 roles
Ashley Naranjo work experience
A career timeline built from the work history available for this profile.
Cloud Triage Support Associate
Jan 2023 - May 2023
Enterprise Support Tech
Jan 2022 - Feb 2023
Help@ Support
• Completing 20+ support tickets troubleshooting software, hardware, and internal support on a weekly basis through Bomgar (live sessions) emails, and voicemails resulting in achieving the highest level of customer satisfaction• Assist 100+ users monthly through remote session with support for permission groups, VPN/Lighthouse, mobile device issues, and password resets, enforcing proper identification and security protocols. • Manages issues with ongoing interviews/meetings, including last-minute cancelations, reschedule and or broken links, informing all candidates with live updates, creating communication, and ensuring an efficient smooth experience
Aug 2021 - Feb 2023
Barista
• Demonstrated solid customer service working through a fast-paced environment and established a Customer of the Month reward that recognizes frequent guests, improving customer service ratings from 35% to 60% weekly based on receipt surveys• Coordinated inventory of retail items and food department count twice weekly, submitting orders for delivery, to ensure an accurate amount of items are fully stocked for store operations• Supervised team of 10 by assigning shift roles to employees, updating and aligning the team on any upcoming events and sales, organizing tips and midday pulls to ensure daily operations are running smoothly• Trained 5 baristas in coffee-making fundamentals, food handling and POS operations, allowing every employee to be able to perform each store function
Jun 2017 - Jul 2021
Team & coworkers
Colleagues at MongoDB
Other employees you can reach at mongodb.com. View company contacts for 2417 employees →
CH
Chung Hee Han
Colleague at MongodbDaechi-Dong, Seoul, South Korea, Korea, Republic Of
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AS
Amardeep Singh
Colleague at MongodbSouth Delhi, Delhi, India
View →
MA
Mofiz Ali
Colleague at MongodbMorigaon, Assam, India
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RA
Richard Amankwah
Colleague at MongodbGyeonggi, South Korea, Korea, Republic Of
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RS
Reya Singh
Colleague at MongodbBareilly Tehsil, Uttar Pradesh, India
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HK
Hilary Kotrla
Colleague at MongodbAustin, Texas, United States
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RQ
Robert Qian
Colleague at MongodbNew York, United States
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TK
Tim Kelly
Colleague at MongodbDublin, County Dublin, Ireland
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KK
Kunaal Kumar
Colleague at MongodbSan Francisco Bay Area, United States
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JJ
Jorja Jorja
Colleague at MongodbNaples, Campania, Italy
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Chung Hee Han
Colleague at MongodbDaechi-Dong, Seoul, South Korea, Korea, Republic Of
View →
AS
Amardeep Singh
Colleague at MongodbSouth Delhi, Delhi, India
View →
MA
Mofiz Ali
Colleague at MongodbMorigaon, Assam, India
View →
RA
Richard Amankwah
Colleague at MongodbGyeonggi, South Korea, Korea, Republic Of
View →
RS
Reya Singh
Colleague at MongodbBareilly Tehsil, Uttar Pradesh, India
View →
HK
Hilary Kotrla
Colleague at MongodbAustin, Texas, United States
View →
RQ
Robert Qian
Colleague at MongodbNew York, United States
View →
TK
Tim Kelly
Colleague at MongodbDublin, County Dublin, Ireland
View →
KK
Kunaal Kumar
Colleague at MongodbSan Francisco Bay Area, United States
View →
JJ
Jorja Jorja
Colleague at MongodbNaples, Campania, Italy
View →
3 education records
Ashley Naranjo education
Information Technology Trainee
Education record
High School Diploma
FAQ
Frequently asked questions about Ashley Naranjo
Quick answers generated from the profile data available on this page.
What company does Ashley Naranjo work for?
Ashley Naranjo works for MongoDB.
What is Ashley Naranjo's role at MongoDB?
Ashley Naranjo is listed as - Associate Technical Support Engineer -1 | Consistent and Passionate| 🧩 Problem Solver 🧩 - Bilingual - {Women In Tech} 👩💻- ✨Closing the opportunity divide✨-👾- at MongoDB.
What is Ashley Naranjo's email address?
AeroLeads has found 1 work email signal at @mongodb.com for Ashley Naranjo at MongoDB.
Where is Ashley Naranjo based?
Ashley Naranjo is based in Belmont, California, United States while working with MongoDB.
What companies has Ashley Naranjo worked for?
Ashley Naranjo has worked for Mongodb, Meta, Facebook, and Starbucks.
Who are Ashley Naranjo's colleagues at MongoDB?
Ashley Naranjo's colleagues at MongoDB include Chung Hee Han, Amardeep Singh, Mofiz Ali, Richard Amankwah, and Reya Singh.
How can I contact Ashley Naranjo?
You can use AeroLeads to view verified contact signals for Ashley Naranjo at MongoDB, including work email, phone, and LinkedIn data when available.
What schools did Ashley Naranjo attend?
Ashley Naranjo holds Information Technology Trainee from Year Up.
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