Naran U. Email & Phone Number

• Release Management: Testing, deploying, and troubleshooting new releases in production environments.• Infrastructure Migration: Participation in application migration to modernized infrastructure.• Automation Advocate: Streamlining release processes through automation.• Disaster Recovery Planning: Developing and maintaining disaster recovery plans for systems and applications.• Technical Standards: Defining and enforcing best practices.• Documentation Steward: Maintaining… Show more • Release Management: Testing, deploying, and troubleshooting new releases in production environments.• Infrastructure Migration: Participation in application migration to modernized infrastructure.• Automation Advocate: Streamlining release processes through automation.• Disaster Recovery Planning: Developing and maintaining disaster recovery plans for systems and applications.• Technical Standards: Defining and enforcing best practices.• Documentation Steward: Maintaining comprehensive deployment documentation.• Communication: Communicating progress and status updates to stakeholders throughout the deployment cycle.• Product Feedback: Offering early-stage insights for feature development.• Team Mentorship: Guiding and onboarding new team members. Show less

• Release Deployment: Ensuring smooth testing, validation, and deployment of new releases in production environments.• Deployment Issue Resolution: Analysing and swiftly troubleshooting deployment issues for uninterrupted operations.• Infrastructure Migration: Leading application migration to modernized infrastructure and architecture.• Process Documentation: Creating comprehensive documentation to facilitate streamlined processes.

Helsinki Area, Finland

• End User Support: Providing technical assistance to end users for resolving issues, troubleshooting hardware and software problems, and offering guidance and solutions for technical challenges.• Documentation Management: Creating and maintaining documentation related to device management, documenting office network configurations and procedures, and recording hardware and software setup instructions.• Device Management: Setting up and configuring hardware and software for owned… Show more • End User Support: Providing technical assistance to end users for resolving issues, troubleshooting hardware and software problems, and offering guidance and solutions for technical challenges.• Documentation Management: Creating and maintaining documentation related to device management, documenting office network configurations and procedures, and recording hardware and software setup instructions.• Device Management: Setting up and configuring hardware and software for owned devices, managing and maintaining office computers, laptops, and devices, ensuring security and compliance on all devices.• Systems and Servers Administration: Administering systems such as O365, Azure AD, Jira, Confluence, OKTA, and others, managing servers ensuring their functionality, and implementing updates and security patches.• Onboarding and Offboarding: Managing the onboarding and offboarding process for employees within internal IT systems, granting and revoking access to resources and applications, and handling account provisioning and de-provisioning• Access and Policy Management: Creating and managing access controls for applications and resources, defining and enforcing security policies, and implementing and configuring access automation as needed.• Team Onboarding and Support: Assisting new team members during their onboarding process, providing guidance and training for different levels of support, and facilitating a smooth transition into the team.• Best Practices and Process Improvement: Ensuring the adherence to best practices in IT support and management, identifying areas for process improvement and optimization, and collaborating with other teams to share best practices and enhance processes. Show less

Joensuu Area, Finland