Nara Pavao Email & Phone Number

Paisley, Gb

Paisley, Gb

United Kingdom

Production and team management:I was responsible for defining project scopes in collaboration with Management, including file analysis using memoQ, scheduling, quote creation, and GM forecasting. I liaised with other PTW studios to ensure timely scoping and took ownership of negotiations. I created and reviewed project schedules, ensuring resource allocation met profitability margins, and proposed mitigation plans for project risks.I maintained strong customer relationships and oversaw operations for successful project completion. I communicated resource requirements to Senior Project Managers and ensured projects were adequately resourced with a mix of in-house and overseas linguists. I ensured projects were delivered on time and within budget, establishing clear communication workflows with customers and stakeholders.As the main point of contact for designated projects, I effectively used various communication tools and kept project records up to date. I maintained discipline within teams, managed different personalities, and trained new staff members. I regularly reviewed work quality and supported direct reports, liaising with other departments to ensure capacity plans were in place.Financial control:I took responsibility for the gross margin of projects, scheduling and resourcing to maximize margins without sacrificing quality. I managed the invoicing process for both Receivables and Payables.I was responsive in email and chat communications, building effective relationships with internal teams to support the growth of the translation business line. I adhered to company Security, Confidentiality, Health and Safety, IT, and HR procedures, ensuring team compliance. I upheld ethical behavior and business practices, aligning my actions and those of my team with the organisation’s values.

Glasgow, Scotland, United Kingdom

As an LQA Test Lead, I led a team of LQA professionals, reporting directly to the site head and collaborating with global project managers. I served as a vital point of contact for many LQA projects.My day-to-day responsibilities included managing project teams and working on a variety of global projects for high-profile clients, in collaboration with other global studios.Key Responsibilities:- Managed LQA teams across multiple platforms (PC, Console, Mobile) to achieve high-quality results.- Worked directly with Project Managers on planning and ensuring optimal resource allocation across projects.- Oversaw daily management of allocated project resources, continually monitoring testers' performance.- Coordinated project management activities, resources, and equipment into manageable daily actions, setting timeframes and milestones.- Conducted daily reviews of project priorities, risks, and severities with the Project Manager.- Engaged with LQA testing teams in a tactful, assertive, and diplomatic manner to proactively resolve issues early in projects.- Actively participated in daily stand-up meetings and project planning to relay progress and issues to the QA Project Manager.- Mentored and guided team members to ensure high-quality standards, developing and reporting on key quality metrics and KPIs.- Worked closely with LQA Leads on team structure, headcount resource requirements, performance, and developing training processes for new and existing team members.Through these responsibilities, I ensured the successful completion of projects, maintained high-quality standards, and fostered a collaborative and efficient work.

Glasgow, Scotland, United Kingdom

Glasgow, United Kingdom

São Paulo E Região, Brasil

Development of all types of creations, marketing coordinator, management and creation of email marketing, management and creation for social media. Internal organization: follow of jobs and deliverables, time management, internal planning operation.

São Paulo E Região, Brasil

Production of motion designs and film editing of video lessons.

São Paulo E Região, Brasil

Trainee graphic design, magazine editor and multimedia publications for NEF - Núcleo de Estudos do Futuro. Http://www.nef.org.br/

São Paulo E Região, Brasil

Post-production assistant in the film "Maria faz Anos", performing administrative activities and helping to organize and review technical information of the film.

São Paulo E Região, Brasil

Post production assistant in the films "Geração Baré-Cola" and "Colapso", performing administrative activities, assisting in the revision of the color grading and the finalization.

São Paulo E Região, Brasil

Customer service for Serasa Experian

Bachelor'S Degree, Communication And Media Studies

I conducted a research in Scientific Initiation with the theme "City and Cinema: The city of São Paulo as a character in Brazilian cinema".

Ensino Médio

Inglês

Curso Básico De Secretariado, Secretariado