Narayan Pradhan Email & Phone Number

Sunnyvale, Ca, Us

Oakland, California, Us

Oakland, California, Us

Oakland, California, Us

Oakland, California, Us

• Define the phase deliverables, tracks milestones and incurred expenses versus planned expenses, schedules roles and resources, test, training and implementation plans, evaluates risks and recommends contingency plans.• Create work plan, assign resources to tasks, and manages quality, resolution of issues, status reviews and reporting, and compliance with all policies and procedures and support artifacts.• Lead group of technical resources and other IT technical staff and where necessary, collaborates with business subject matter experts.

Bentonville, Arkansas, Us

Create product development strategy for multiple products. Coordinate with engineering, business and other stakeholders to roll out new products. Document requirement, create user stories, manage product backlogs, plan for sprints.The following are the highlights of the value I brought to Walmart Labs:• Applied business process improvements and techniques into e-commerce project to build process eliminating waste and saved over $3.5M.• Trained hundreds of Level 1 Support Specialists and a cross-functional teams contributing to reduction in risks, defects, and errors; detected and responded to failures before escalation and reduced SLAs.• Headed strategic programs, such as Every Day Low Price, Smart Pricing, and Seller Growth and Success resulting in intangible value like major growth in Customer and Seller NPS, retention of existing customers, and rise of new customers adding to GMV; increased the Customer and Seller NPS by 70 points.• Developed strategic vision and leadership for Walmart e-commerce business by identifying partners and accelerated business growth through partnering; recommended improvement strategies by analyzing Walmart pricing, shipping, and inventory data resulting in improved growth by 43%.• Increased Gross Merchandise Volume (GMV) to 2B within three years by creating strategic and tactical plans to launch hundreds of thousands of sellers on walmart.com.• Created customer retaining strategies - Onboarded over 15,000 partners, over 15 solution providers, over 200 brands and strategic partners into Walmart Marketplace. Reduced cost of Ops by introducing defect reduction strategy, lowering support contacts, creating and enhancing knowledge base for partners and automating processes. Handled executive escalations in entire ecommerce business.

San Jose, Us

As head of PMO and Software Product Development, developed product development plans and strategies. Managed several activities, including budgeting, reporting, testing and validation. Provided technical assistance to staff on business process development and maintenance. Led the strategic direction by executing business development strategies and increased growth. The following are the highlights of the value I brought to Pine Infotech:• Delivered quality product releases by satisfying customer needs through close interaction with internal teams and key stakeholders on time and within agreed budget and schedule.• Created and managed product roadmap and processes and provided a clear direction to teams across the organisation in alignment with business goals.• Developed and implemented strategic sales plans and Improved the company’s total revenue to $10M within two years.• Recruited the best talent in the workplace, including 35 software engineers, design engineers, analysts, and other support staffs.

San Jose, Us

Established and managed product development roadmap and processes and provided direction to teams and stakeholders to meet the business objectives.• Developed Software Development programs using Agile Scrum and trained all team members to implement in gaming, healthcare, ecommerce, airline industries• Developed smart requirement documenting, analysis, testing process including AB testing that prevented Gaps. Devised product development strategy by creating action items to identifying bugs in development, staging and UAT environment and not in production. • Delivered defect-free software products by working closely with key holders and customers and knowing their business requirements and priorities.

As a Senior Program Manager and Scrum Coach, led projects for 5 clients - California Casualty, AON, ServiceLink, NMI. The projects were about quoting and policy management system for auto and property line of business for internal as well as external users of calcas.com, Risk Office System Development for AON, Vendor Management System for ServiceLink and Loan Service System for NMI. Created documents, user stories, acceptance criteria, test cases, and maintained burndown charts using Rally. Contributed to scrum services, including grooming, sprint planning, retrospectives, and daily stand-ups; supervised many scrum agile teams to deliver work at high standards. Managed AON Risk management project, a complex product for risk analysts, marketing, and executive leaderships.The following are the highlights of the value I brought to Cignex:• Transformed the current industry practices into innovative business solutions by applying new methodologies and improving existing ones; utilized agile methodology for effective software development transformation.• Coached cross-functional teams of more than 100 staff with many scrum teams; trained CSA and UWs on handling customer data management system.• Delivered business process improvements and test automation in the software development process and enhanced the quality of the product.• Developed and implemented project management and six sigma approach and reduced cost of software development project by 20%.

Bangalore, Karnataka, In

Coordinated with cross functional teams to initiate IT projects.Developed test cases, coordinated with business to validate the test case and get sign off.Supported sr. Project Managers.

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General

Bachelor’S Degree, Computer Science

High School, English, Maths, Science