Vice President - Technology
CurrentProvided end-user support for 1,000+ financial advisors and traders in Singapore and 8,000+ users in India, ensuring seamless IT operations and quick resolution of technical issues to maintain trading uptimeProvided Technology solutions to SEA branch offices in Bangkok, Jakarta, and Manila, delivering tailored setup and support to financial advisors to enhance business growth and efficiencyFormulated and implemented a working model for Asset Management with primary focus around vendor on-boarding, data handling and asset movement Augmented the network capacity by designing scalable solutions, boosting efficiency and minimizing downtime for critical trading systemsLed enterprise projects, coordinating cross-functional teams to deliver complex solutions on time and within budget and meeting business needsSpearheaded office relocation projects, transition of Multimedia services into IOT scheme, and optimal setup for seat count growth of around 35%Managed vendors, resources, and SLAs, procuring hardware and services strategically to ensure optimal costs and seamless deliveryActed as the key liaison between Technology and Business stakeholders, gathering requirements and delivering technology solutions aligned with business goals for financial advisors and traders