Team Lead (Senior Editor)
CurrentEdit resumes, LORs, SOPs/PS/DS/LOI/LOM/Common App essays, UCAS PS, and other application essays as per the deliverables in the respective plan. Prioritize and adhere to quality and efficiency in editing, resolve documentation queries of students through chats and schedule meets when indispensable.As a mentor to the team, monitor the team's overall performance and ensure the objective key results for each quarter are achieved. Create continuous internal assessments to gauge performance and recommend team members for appraisals, incentives, bonuses, and other benefits from time to time as applicable. Brainstorm new strategies for improved operational efficiency. Address support tickets by liaising with the respective editor to ensure there is no further escalation. Initiate and oversee projects during the lean period such as but not limited to articles, preparation of manuals, guidelines, and lateral/interdepartmental projects/requirements. Conduct trainings/bootcamps to internal editors as necessary. Conduct webinars/workshops on editing related topics for premium students.