Narayanan Mohankumar Email & Phone Number

Chennai Area, India

Mamallapuram

Singapore

As a Hospitality Professional, I have 6+ years of rich and varied experience at key positions in some of the prominent hotels. Wide exposure to clients from all walks of life, have garnered numerous of appreciation and recognition of my dedication and successful maintenance of international standards from past and present employer’s. Am a competent professional with well-developed communication skills, exceptional problem-solving ability and a track record for exceeding performance targets and… Show more As a Hospitality Professional, I have 6+ years of rich and varied experience at key positions in some of the prominent hotels. Wide exposure to clients from all walks of life, have garnered numerous of appreciation and recognition of my dedication and successful maintenance of international standards from past and present employer’s. Am a competent professional with well-developed communication skills, exceptional problem-solving ability and a track record for exceeding performance targets and employer satisfaction. Specialties: A strong focus on benchmarking and achieving high level of customer satisfaction. A high level of commitment and professionalism offered in return for challenge, job satisfaction and opportunity to build on existing experience. I am working in Orchard for more than 3year and the responsibilities I am handling are Giving induction and taking training classes to new employees.Conducting classes and training about the lost and found, key handling, and work related training. Handling the roaster for the full time, Part time and contract staffs.Handling the monthly overtime and work closely with HR about the overtime payment and leaves. Monitoring the trainees and Management trainees. Conduct training and arrange the weekly schedule.Handling all the guest issues and solving there problems.Involving in the laundry operation and stock for the linen.Giving helping hands for the supervisors and staff for a better team work , infusing positive comments and improve the relationship between the team members for a better conformability for the guest and employee. Show less

United Arab Emirates

 Taking briefing and allotting the associates to concern areas Maintaining the areas by monitoring daily cleaning and schedule cleaning. As a team leader I always would like to give clean , hygienic , safety , comfortable and invitable surroundings to the guest Giving training classes to the associates about basic cleaning procedures, various types of chemicals, usage and ph. values, equipment’s handling, corridor behaviours, different types of floors and maintenance… Show more  Taking briefing and allotting the associates to concern areas Maintaining the areas by monitoring daily cleaning and schedule cleaning. As a team leader I always would like to give clean , hygienic , safety , comfortable and invitable surroundings to the guest Giving training classes to the associates about basic cleaning procedures, various types of chemicals, usage and ph. values, equipment’s handling, corridor behaviours, different types of floors and maintenance, different types of floors polishing and how to satisfy the guest, anticipating the guest needs, making departure rooms, occupied rooms, out of order rooms, how to block out of order rooms, how to maintain public area & maintain the property. Increasing productivity by motion studies, eliminating the sop deviations, giving innovative ideas and making it as a procedure, increasing housekeeping revenue & minimising housekeeping cost expenses through cost control activities Maintaining HACCP documentations, stores and mini bar operations In charged for all inventories, duty rosters , costing, and assisting budgeting to EHK  Well versed with Floriculture, Horticulture , Pest control operations Track with laundry.knowledge about different types of fibers and linen purchasing. Always delivering` WOW’ at every moment of truth Always getting the things done by team work and motivation & always strive to provide comfortable environment culture to my subordinates because GOOD ORGANIZATIONS STARTS WITH GOOD EMPLOYEES Show less

Singapore

Chennai Area, India

Diploma In Tourism And Hospitality Management, Tourism And Hospitality Management, A

Bachelor'S Degree, Hotel/Motel Administration/Management