Narayan Kapali Email and Phone Number

Engaged as Solutions Specialist in the implementation of Digital Delivery and Salesforce CRM applications to work with Oracle EBS Distribution and Financials System.

Information Technology Solutions Advisor, supporting implementation of Salesforce CRM at Trane Technologies, a global company supplying products to commercial and residential customers. Performed the role of IT Product Owner for the Salesforce implementation for Sales CRM application integrating directly with inhouse Quoting/Configuring application and indirectly with other downstream applications.

Solution Architect, Functional Lead for implementation of Supply Chain processes including Inventory, Sourcing, iProcurement, Purchasing, iSupplier functional areas on EBusiness 12.2.10. Responsible for working with respective business leads to obtain requirements and implement suitable processes and transition to live operations.

Solution Architect / Functional Lead on Oracle EBusiness Suite 12.2.5 supporting platform for Consumer Electronics and Appliances Parts for Repair Orders and Fulfillment System, including Parts MDM, Inventory Management, Vendor Management, Sourcing, Procurement, Vendor Integrations, Returns Processing and Shipping solutions. Key roles in this position consisted of key and oversight roles for capturing functional requirements, authoring, reviewing and approving functional designs, functional oversight and coordination with testing and delivery teams. Worked through six major releases of the platform solution.

Solution Architect for Order to Cash Implementation for Order to Cash Application components, including Trading Community Master Data, Product Master, Order to Cash Functionality on Oracle EBusiness Suite 12.1.3.

Consultant Project Manager on Oracle eBusiness Suite R12.1.3 ongoing initiatives in the areas of eCommerce, Master Data Management and streamlining various business processes in Order Management and Oracle Receivables. > Design and Implementation of automated and streamlined subscription ordering process for electronic products> Automation of electronic Subscriptions fulfillment with various vendor partners> Implementation of Oracle Sales Contracts> Implementation of Oracle Sales> Master Data quality improvement> Implementation of Gift Cards> Implementation of multiple store fronts in iStore > Automation of Evergreen Electronic Subscriptions> Project Managed enabling iStore for mobile devices> Process improvements for approving Business User Registrations from iStore> Implementation of Coupons program> Project Manager for Upgrade of ERP Hardware Infrastructure.

Functional Project Lead for Master Data Management and Oracle CRM Suite – Prospecting to Sales Contract track for eBusiness Implementation.Led Implementation of Oracle eBusiness Suite R12.1.3 with the following functional areas: > Customer Master Data Management using the Oracle Trading Community Architecture (TCA)> Oracle Sales> Oracle Marketing> Oracle Sales Contracts> Oracle Quoting> Content Management > Proposals

* Engaged in full cycle eBusiness Suite Project Implementations* Key member of the consulting organization in various in-house Pre-Sales activities * Proposals for consulting projects, feasibility evaluations on special customer requirements, solution proposals* Conducted customer Webinars on Oracle eBusiness R12 CRM and Master Data topics* Specialist Consultant for Oracle R12 in Master Data Management / Trading Community Architecture, Oracle CRM Sales and Service, Oracle Order Management, Oracle eCommerce, Oracle Payments, Incentive CompensationProject Engagements:> April 2008 to Feb 2009: Project Lead, Functional Lead - eCommerce, Incentive Compensation Oracle R12 at Banner Engineering > January 2008 to March 2008: Project Manager - eBusiness Accelerators R12 Certification of Apex IT> September 2006 to December 2007: CRM Sales Lead, Oracle eBusiness 11i for Short Elliot Hendrickson> Jan 2007 to August 2007: Functional Lead for Oracle iStore for Empi, in Shoreview, Minnesota. > July 2006 to September 2006: Specialist in CRM at Checkpoint Systems, Minnesota.

* Engaged in full cycle eBusiness Suite Project Implementations* Specialist Consultant for Oracle R12 in Master Data Management / Trading Community Architecture, Oracle CRM Sales and Service, Oracle Order Management, Oracle eCommerce, Oracle Payments, Incentive Compensation> July 2006 to September 2006: CRM Specialist at Checkpoint Systems, Minnesota.> Feb 2006 to August 2006: Functional Lead - Depot Repair and Service Contracts for NextNet> June 2005 to July 2006: Functional Lead - iStore and iPayment 11i on for Universal Cooperatives.> November 2005/December 2005: CRM Sales and Service Lead for a Identix Corporation. > From April 2004 to May 2005: CRM Sales Functional Lead at Datacard Corporation> From Jan 2004 to April 2004: Functional Analyst - Sencore Corporation.

> Aug 2002 to January 2004: Senior Consultant, Oracle 11i, eCommerce, Payments, Incentive Compensation at popular Treatment facility in Minnesota.> May 2002 to August 2002: Implementation of Incentive Compensation Release 11i, NCS Pearson> December 2001 to May 2002: eBusiness Consulting, Oracle 11i upgrade / Implementation Assessments

Functional Lead FOR Oracle iStore implementation - Augsburg Fortress PublishersTechnical Architect/Lead for team of 20, Oracle eBusiness 11 implementation -Ceridian Corporation, Minneapolis

Project Lead for upgrade of Timecard System at Anderson Windows CorporationOracle Applications Administration, Oracle Applications -Carlson CompaniesSoftware Selection Consultant-Merit Care Health System, Fargo, ND

Design Development lead for Just in Time (JIT) software (MRP II) for Interactive Group Inc., Minneapolis.

Business Analysis, Design and Development - Just in Time (JIT) software (MRP II) for Fourth Shift Corporation, Minneapolis. Technical Lead - Business Planning and Control System (BPCS) for M/s SCORE Inc., Irving, TexasTechnical Lead - Business Planning and Control System (BPCS) for Schenley, Inc - Guiness Distributors

Specialist in Proposing and implementation of business solutions in collaboration with IBM Middle East on IBM AS/400, Unix platform applications. Clients included Nissan, Al-Bustan Palace, Royal Oman Police.

Specialist in Product Management, Sales and Service for mid-range Unix and BULL Mainframe systems to bring products to market and participate in presenting comprehensive solution proposals to customers. Customers included Reserve Bank of India, Union Bank, Universities, Manufacturing Companies.