Rama Narayan Email & Phone Number

Auckland, Nz

Auckland, New Zealand

𝗔𝗯𝗼𝘂𝘁 𝗠𝘆 𝗥𝗼𝗹𝗲Te Whatu Ora is New Zealand’s largest employer with a total of 80,000+ employees. I have had to hit the ground running in helping shape the remuneration framework for the workforce on individual agreements (10%), who are largely involved in driving performance in the organisation. 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀 𝘁𝗵𝗶𝘀 𝗽𝗮𝘀𝘁 𝘆𝗲𝗮𝗿Co-Designing a single unified remuneration framework across the newly merged 28 local entities through a simple approach. Effective collaboration with my networks within the health sector to rapidly establish effective channels to add value. Clear, creative thinking to help design strategy to navigate this complex organisation towards a fit for purpose remuneration framework. Collaborating with colleagues to create deliverable concepts backed by organisational evidence – an inspiring process.End to end annual salary review which includes coordination of this process at a national level. Efficient, high volume job evaluation to support implementation of the new organisational structures. Provide market aligned solutions to support recruitment and retention challenges of specialised workforces.Provide advice to senior leaders, backed by real time data to support short term and long-term decision making.

Auckland, New Zealand

I think outside the box to design solutions to help achieve organisational goals. I work collaboratively with Leaders and HR Business Partners across Auckland DHB to ensure remuneration activities are managed through a best practice framework.

Auckland, New Zealand

In this role, I closely supported Fiona Michel, CHRO, in driving a significant positive change agenda, creating a solid engine room from which a re-invigorated & re-modelled HR function was rolled out. I have had a lot of fun in this role, working with top quality people has been a learning and growing experience!

Pullman & Mercure Melbourne Albert Park

In this role, I was responsible for the administrative performance of a high yielding Sales & Marketing operation. I supported two Directors of Sales, Director of Food & Beverage and the entire Sales team in planning, tracking and delivery of daily, weekly, monthly and long term targets.♦ Business Analyses that enabled senior management to plan future direction. ♦ Proactive engagement within the business to enhance performance.♦ Coordination of internal & external promotional events & trade shows.♦ Maintained departmental compliance of all internal processes.

Supported the Program Manager and an impressive team of organisations in preparation of the State of Conservation in Oceania report for 22 Pacific Island countries. In addition to advanced software skills, I have demonstrated an ability to work effectively under pressures associated with tight deadlines & evolving expectations in creating high quality reference reports.

Auckland, New Zealand

Reported to the General Manager, supporting the senior management team in delivering strategy. Improved operational efficiencies through administrative excellence at all levels of the business. Nominated for Excellence in Management award - 2013.Achievements:♦ Coordinated refurbishment projects, executing design within set parameters of time, budget and quality. Internal execution of these projects saved Accor overall professional project coordination fees of 10%.♦ Strengthened investor relations, influencing decisions for mutual benefit. Coordinated execution of a revised investor scheme, achieving a 100% success rate through a collaborative approach with investors and their solicitors; negotiating and resolving all challenges to meet legal deadlines.♦ Coordinated an all format brand change over for the New Zealand division, within a legal time frame of a week. Secured long term efficiencies by establishing a local supply chain for the new brand.♦ My comparative analysis of financial returns in the property investment sector resulted in the creation of a new investor model. This strengthened the investor base by securing a 5% increase in new investment. ♦ Facilitated training workshops to introduce new initiatives to the team, supporting the change management process.

Auckland, New Zealand

Reported to the Regional General Manager for NZ and supported the senior management team administratively, to improve productivity and efficiency within the organisation.Achievements: ♦ Created digital formats for standard inter-departmental processes that improved efficiency and minimised errors as transactions could be tracked and consolidated on every shift.♦ Built trusting relationships with internal and external stakeholders, becoming their first point of contact, freeing senior management to pursue new business opportunities. This supported the addition of a new business unit in the New Zealand division, strengthening its market presence.♦ Coordinated several projects in the pre opening stages of a new hotel. Liaised with construction teams and local agencies to support the timely opening of a new waterfront hotel in the New Zealand division.♦ Facilitated Customer Service training sessions for an audience of 50 colleagues across all departments, highlighting the "cost" of poor customer service. These sessions supported an organisation wide customer service drive that resulted in high customer satisfaction scores.

Auckland, New Zealand

Led a 50 member multi-cultural workforce, spanning across 2 hotels; directing Housekeeping operations in line with organisational goals. Managed team performance through recruitment and training, creating a highly motivated team who maintained both properties at an exemplary standard.Achievements:♦ Successfully rated by Qualmark, New Zealand's official quality assurance organisation:5 Star Rating for Quay West Suites Auckland and 4.5 Star Rating for Quay West Suites Auckland♦ Created a tool kit to manage the special needs of migrant workers who formed a majority of the workforce. Key features were grooming standards, literacy skills, health & safety awareness and work place culture.♦Collaborated with Work & Income appointed agencies to recruit unemployed adults into the workforce, training and supporting them out of the social welfare system. Achieved 50% success rate in this initiative.♦Developed a 15 member team of "self checkers", a group of high achieving room attendants who were designated to work unsupervised, thereby increasing team productivity.♦Improved organisational Health & Safety performance, achieving a high employer safety rating .

Auckland, New Zealand

Responsible for the supervision and control of cleaning standards in all guest areas through effective leadership, problem solving and decision making skills.

Post Graduate Certificate In Business Studies

Certificate Course In Micro-Finance Projects

Bachelor Of Science (B.Sc.)