Cornerstone Alliance Pty Ltd is a technology consulting company based in Adelaide.I have over 20 years of systems development and management expertise and have worked across e-services for 15 years, from corporate to public service whilst also consulting as a business specialist. I have an MBA in Information Systems from the University of South Australia.At Cornerstone Alliance, I oversee the operations of the business which include - Business process transformation - Systems digitisation - Cloud migration - Strategy and Consulting

Worked in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. Improve the structure and efficiency of IT systems in various organisations.Responsibilities:• Meeting with clients to determine requirements;• Working with clients to define the scope of a project;• Planning timescales and the resources needed;• Clarifying a client's system specifications, understanding their work practices and the nature of their business;• Liaising with staff at all levels of a client organization;• Defining software, hardware and network requirements;• Analysing IT requirements within companies and giving independent and objective advice on the use of IT;• Developing agreed solutions and implementing new systems;• Presenting solutions in written or oral reports;• Helping clients with change-management activities;• Designing, testing, installing and monitoring new systems;• Preparing documentation and presenting progress reports to customers;• Organising training for users and other consultants;• Involved in sales and support, and where appropriate, maintaining contact with client organizations;• Identifying potential clients and building and maintaining contacts.

As IT Service Delivery Manager at APOD, I led the transformation of a number of key projects, supporting the achievement of strategic business outcomes. From leading the software development teams to communicating with business units to process improvements, the role was pivotal to smooth operational delivery at the company. Most of all, I have had the opportunity to contribute to the team and organisational culture.

At Boylen, my role involved:- Meeting with clients to define project scope, set objectives, and identify milestones for project deliverables.- Scheduling project work- Working closely with production team of Designers, Developers and Analysts- Keep clients abreast of project progress and amendments- Ensure projects are delivered according to scope, budget and schedule- Ensure quality outcomes that achieve goals set out during planning

Responsibilities include but not limited to:• Plan, develop, organise, implement, direct and evaluate the organisation's fiscal function and performance.• Participate in the development of the corporation's plans and programs as a strategic partner.• Enhance and/or develop, implement and enforce policies and procedures of the organisation by way of systems that will improve the overall operation and effectiveness of the business.• Maintain awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards.• Demonstrate the leadership necessary to make the organisation's mission a success.• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional forums.

Liaised with internal and external clients to understand business requirements.Assisted in the technology platform selection based on client requirements and budget constraints.Responsibilities:• Developed and documented use cases and user acceptance tests to assist in the quality management of the system. • Met with project sponsors routinely to update the project team and guide project development. • Liaised with project sponsors and stakeholders to understand and define requirements• Mapping and documenting interfaces between legacy and new systems.• Conducted debriefing sessions with database consultant (external resource) to conduct data mapping and ensure completeness of extracted data.• Created user-acceptance tests and coordinated test results with the development team.• Held regular meetings with the Project team and client to ensure project is on track with respect to time, cost and quality.

At Nexus, I was responsible for project managing the development, implementation and roll-out of the Alcidion-Nexus eCare RAH Refer project, aimed at reducing avoidable hospitalisation.• Managed Software development processes across both: Alcidion and Nexus to scope and manage project milestones• Consulted with triage nurses and hospital data experts to reduce inefficiencies and improve patient-discharge workflows• Assisted with the development of KPIs and reporting to funding agencies• Trained triage nurses and GPs, and other allied service providers• Maintained system protocols, wrote and updated procedures