Accomplished bilingual senior level professional, with over twenty years of experience in credit/finance, collections, international business, customer service, sales and marketing. Particularly experienced in organizing credit/collections departments to efficiently support the enterprise sales objectives, while preserving the integrity of the accounts receivable portfolio and reducing bad debt. I believe that a customer centric philosophy coupled with knowledge of the fundamentals of risk management, often leads to highly productive results. This approach, builds relationships between credit/collections and internal/external customers, making me a very valuable player in the enterprise order to cash process. I am best described as a consummate professional, with high level of integrity, honesty, fairness and work ethic; coupled with enthusiasm , positive, customer centric and a great business sense.
Listed skills include Customer Satisfaction, Forecasting, Management, Process Improvement, and 39 others.