Narda Brissett Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Manchester, England, Gb

Leicester, United Kingdom, Gb

New York, Ny, Us

Transformed an underperforming store to a brand ranking top performer reflective of double digit sales revenue COMP % year to year by building a passionate and dedicated team focused on the client experience and relationship management with product accessibility, visual acuity and merchandising at the forefront.

New York, New York, Us

Served as an inspirational driver of brand and brick and mortar business excellence by consistently enacting dedicated, authentic, client-facing/client servicing endeavors. Demonstrated undying commitment to effective leadership by being present on the front-lines, developing team members by way of open-door and in the-moment opportunities; ultimately instilling the concept of shared accountability for business successes.Transformed store as a brand leader - became known for consistency in driving loyalty by way of repeat and new clientele-build. Elevated performance to the top 25% percentile of said KPI achievers company-wide.

New York, New York, Us

Oversaw recruitment, training and development of all leadership and store team members. Served as right-hand to Market Director (also acting Store Director) in leading and driving daily business. Created an atmosphere of authentic relationship building and clienteling, setting the store as a benchmark for the market and company; establishing visibility as a competitive entity in driving consistent loyalty by way of card acquisitions.

New York, Us

In 2016, I joined the newly opened Kate Spade New York specialty store in Paramus, NJ as the assistant store leader with a focus to motivate our new team, gain “buy-in” and invoke a presence of stewardship that was integral to driving and developing loyalty through the delivery of service that simply makes the best possible impression upon our clients. Within my second month, we increased our overall client net promoter score from 70% to 90%. Additionally, as a result of coaching and nurturing our team on the core competencies that entailed authentically engaging, listening and creating options for our clients, we attained a +15% comp to bonus plan.

New York, New York, Us

Served as my store's client experience/training manager for all associates and Assistant Managers; consistently ensured new and existing staff were educated and equipped with a solid knowledge of the brand, resources (internal/external), tools and mannerisms that were essential to being successful in their roles/imperative to driving business success.Owned the planning and execution of event ideas, initiatives and collaborations. Partnered with internal corporate resources and networked externally to create opportunities aimed at bringing attention to special causes while establishing bonified relationships; increased store visibility and foot traffic.

New York, New York, Us

New York, Us

Gb

B.A., Psychology

Dual Program Certification - Advanced Hr Management & Project Management, Human Resources & Project Management

Certificate In Human Resource Management