Nardeep Kaur Email & Phone Number

Helsinki, Uusimaa, Finland

Helsinki, Uusimaa, Finland

Finland

-Processing sales, exchanges and refunds efficiently, accurately and quickly in all payment methods. Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone.-Performing cash receipt allocation with accuracy.-Monitor and record till discrepancies and report them to the relevant department.-Complete bi-monthly and monthly supply orders, receive orders.-Weekly follow up with regional cash instructor on store performance and issues..-Ensuring complete efficiency is followed while opening and closing cash desk procedures by the cashiers.-Train new cashiers and follow up their performance.-Provide register reports throughout the day to Managers and colleagues when required.-Ensure security measures are taken and that Cashiers are updated regularly on these.-Control store stationary and bag orders whilst maintaining required levels.-Ensure effective communication with the Management Team at all times.-Troubleshooting with IT department regarding store devices.-Organizing online stock room from time to time.

Helsinki Area, Finland

-Managing a team of several stock associates. -Communication with the commercial and operational management regarding product sales trends and requests. -Receipt of shipment and ensuring accuracy on invoices. -Set the standards for organization in the stockroom. -Provided daily operational support for orders and claims management via telephone and e-mail. -Working closely with the commercial and operations managers in order to improve sales budget and hours productivity by discussing any relevant feedback and follow up.-Monitor the stock reports on a daily basis(transfer between stores, merma-theft, devolutions, capacity of the stock, shipments etc.).-Operational support for stores in the country. Actively involved in operational staff training.

Finland

- Managing customer satisfaction.- Opening & closing of tills.- Controlling various payment methods:cash,cards etc.- Coordinated daily cash reconciliation at End of the day.- Providing managers with daily reports.- Dealing with reservations/alterations.- Welcoming and greeting customers with a smile.- Advising customers on latest products.- Ensuring that the shop floor is neat and organized.

My JD in my current Assignment includes:- Ensure all leads are captured, accurately recorded, tagged, and maintained using our CRM and marketing automation platform (MailChimp).- Assist the Sales with implementing and maintaining a new customer referral program.- Communicate and engage all the new customers to the hakema booking platform.- Co-ordinate with different members in the team and ensure business is not interrupted. - Coordinate with Marketing on campaigns (especially email broadcasts) to target segmented lists.- Cultivate and provide customer references to the Sales Team as they are requested.- Answer incoming sales supports requests, route them to sales if needed.- Performing accounts receivable duties including sending invoice, researching charge backs, discrepancies and reconciliations.- Manage daily administrative tasks.- Follow up on Accounts Payable problems.- Maintain cash flow spreadsheets and month-end financial closing activities.

Noida Area, India

- Organized, stocked and maintained the teller window area.- Maintained balancing record with 100% rate of accuracy at a high-volume location.- Maintained friendly and professional customer interactions.- Up selling and Cross sell of bank product and provide regular market information to customers withsuperior customer service.- Informed clients about bank products that could meet their needs and referred them to financial specialists.- Trained a new team member regarding bank procedures and cash drawer handling protocol.- Handled Accounts Receivable (Invoicing, Receipts and Collections)- Executed customer transactions, including deposits, withdrawals, money orders and checks.- Processed quarterly Vault and ATM audits with a zero error rate.- Executed wire transfers, stop payments and account transfers.

Jammu And Kashmir, India

Project on “Project Financing (scope & viability), Delivery, Comparative study viz a viz other major players and suggestions for improving our market share in tour operators & commercial vehicle sector”

Corporate Financial Management

Master Of Business Administration (M.B.A.), Finance And Marketing

Education record