Nardos Negussie Email & Phone Number
Who is Nardos Negussie? Overview
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Nardos Negussie is listed as Product Innovation Specialist at Better Business Bureau Great West + Pacific, a with 79 employees, based in Denver Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Nardos Negussie.
Nardos Negussie previously worked as Product Innovation Consultant at Better Business Bureau Great West + Pacific and Account Management Assistant Manager at Better Business Bureau Great West + Pacific. Nardos Negussie holds Master Of Business Administration (Mba), Strategic Management from Regis University.
Email format at Better Business Bureau Great West + Pacific
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About Nardos Negussie
Results-driven professional with a proven history of leadership, exceptional customer service, and innovative thinking. I enjoy leverage my diverse skill set and experience within a forward-thinking organization that values creativity and continuous improvement.🔹 Expertise in leadership, team management, and product innovation.🔹 Proficient in customer service, data analysis, and communication.🔹 Accomplished in managing operations, marketing, and sales goals.🔹 Skilled in benefit utilization and account management.🔹 Visionary innovation consultant focused on enhancing customer experiences.🔹 Committed to promoting a culture of creativity and customer-centric thinking.#Innovation #CustomerService #TeamManagement #CustomerCentric
Listed skills include Nonprofits, Powerpoint, Microsoft Office, Time Management, and 10 others.
Nardos Negussie's current company
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Nardos Negussie work experience
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Product Innovation Specialist
Product Innovation Specialist
Directed the end-to-end process, including go-to-market strategies, collateral creation, training coordination, and acting as a primary resource for client-facing products.Lead efforts in managing the product innovation portfolio, ensuring alignment with organizational goals and strategies.Identify and defined innovative solutions to solve problems and drive growth.Utilize experimentation methodology to validate ideas and assumptions.Promote a culture of innovation, creativity, and customer-centric thinking by leading organizational innovation initiatives.
Product Innovation Consultant
Provide consultative support to various teams, driving innovation in new product creation and enhancing customer experiences.Lead efforts in managing the product innovation portfolio, ensuring alignment with organizational goals and strategies.Collaborate with Business Intelligence team to prioritize initiatives and measure value creation.Identify and defined innovative solutions to solve problems and drive growth.Utilize experimentation methodology to validate ideas and assumptions.Promote a culture of innovation, creativity, and customer-centric thinking
Account Management Assistant Manager
Created and implemented new customer onboarding process to reduce first year cancellations that resulted in a 35% reduction in first year cancellations. Led team in managing account benefits, including retention, renewals, and customer outreach.Monitored and assigned caseloads, updated benefits dashboard and goals.Provided backup support, quality assurance, and real-time feedback.Onboarded and trained new hires, facilitated ongoing education.Maintained communication with managers, identified training needs.Assisted in strategic planning, supervised performance evaluations.Ensured compliance with organizational policies and standards.Encouraged collaboration, motivation, and team building.
Engagement Benefits Specialist
Conducted outbound calls to Accredited Businesses, assisting in benefit utilization.Managed customer accounts, optimized web presence through SEO tools.Engaged customers, connected businesses with resources.Participated in Customer Engagement team projects and committees.Facilitated the Welcome Webinar series for newly Accredited businesses.
Community Support Specialist
Managed public inquiries via phone, Live Chat, and emails.Tracked and analyzed data related to public inquiries.Assisted accredited businesses with utilizing BBB benefits.Cross-sold advertising and marketing services to clients.Resolved billing discrepancies and addressed consumer complaints.
Assistant General Manager
Oversaw restaurant operations, managed guest services, and adhered to standards.Controlled costs, managed marketing, and set sales goals.Ensured compliance with policies, laws, and ordinances.Set pricing and introduced new products to boost sales
Nardos Negussie education
Master Of Business Administration (Mba), Strategic Management
Bachelor Of Arts (B.A.), Political Science
Associate'S Degree, General Studies
Frequently asked questions about Nardos Negussie
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What company does Nardos Negussie work for?
Nardos Negussie works for Better Business Bureau Great West + Pacific.
What is Nardos Negussie's role at Better Business Bureau Great West + Pacific?
Nardos Negussie is listed as Product Innovation Specialist at Better Business Bureau Great West + Pacific.
Where is Nardos Negussie based?
Nardos Negussie is based in Denver Metropolitan Area, United States while working with Better Business Bureau Great West + Pacific.
What companies has Nardos Negussie worked for?
Nardos Negussie has worked for Better Business Bureau Great West + Pacific, Better Business Bureau Serving Greater Denver And Central Colorado, and The Ethiopian Restaurant.
How can I contact Nardos Negussie?
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What schools did Nardos Negussie attend?
Nardos Negussie holds Master Of Business Administration (Mba), Strategic Management from Regis University.
What skills is Nardos Negussie known for?
Nardos Negussie is listed with skills including Nonprofits, Powerpoint, Microsoft Office, Time Management, Research, Management, Customer Service, and Public Speaking.
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