•2019 US Program Coordinator for the Moody's Investors Service Innovation Club•Developed overarching line of business strategies as well as specific sector based initiatives by collaborating closely with managing directors and IT teams•Originated and presented firm wide business improvement proposals as part of an enterprise level innovation team •Improved service level agreements by 13-18% for core deliverables through operational enhancements for multiple lines of business•Designed an optimal quality assurance process for the business through process mapping as part of a companywide mandate•Serve as a subject matter expert for the implementation of an enterprise technology platform•Manage a portfolio of ~2500 credits consisting of Higher Education, Healthcare and Public Infrastructure organizations

•Recruit and manage a team of nine (9) financial data analysts, overseeing the core financial analysis work as well as ongoing operational projects and processes to ensure data accuracy and availability for the Public Finance rating teams •Oversee the deliverables of a 75 person outsource team, providing guidance, ensuring consistency of direction, and regulating process oversight •Selected to be a line of business coordinator for the implementation of an enterprise technology platform; participate in multiple weekly meetings to offer feedback, enhancement suggestions and future functionality for the platform•Increased communication and transparency and improved data quality for the support of the U.S. Public Infrastructure portfolio by coordinating with senior leadership in the rating teams and Moody’s Analytics to implement new processes•Improved service level agreements, reducing time to delivery by 13%, for both a high profile analytical project and a large business as usual process without additional resources and during a budget constrained period by working with managing directors from PPIF•Created operational efficiencies by driving innovation, streamlining processes and developing a team of financial data analysts to optimize productivity

•Created and implemented a comprehensive financial data quality assurance process to ensure the accuracy of key metrics for 8,000 public finance issuers•Manage the financial data quality assurance process by actively administering assignments to peers, collaborating with analysts, coordinating with and training offshore teams•Lead a rigorous analytical review project that consisted of managing multiple processes, running weekly team meetings, preparing and presenting periodic results to a group of analysts, communicating across various teams and maintaining multiple trackers•Developed process improvements as the leader of a complex operational project, enhancing efficiency and improving consistency of outreach to Moody’s clients •Analyzed financial performance of U.S. municipal debt issuers and performed comprehensive reviews of more than 500 public entities, creating ratio reports and answering analysts’ queries•Worked with Moody’s Analytics to research client inquiries and provide answers to clients concerning technical issues, ratio definitions, accounting questions, and credit specific queries•Train and support new team members on multiple projects

Corporate Finance Money & Banking •Collaborated with supervisors to create challenging course materials while adhering to Queens College rules and regulations in weekly meetings •Evaluate and grade examinations, assignments, or papers and record grades•Prepare or proctor examinations•Notify instructors of errors or problems with assignments

•Advised students on issues such as course selection, major declaration and provided direction to appropriate departments according to inquiries•Updated and maintained spreadsheets and records pertaining to faculty matters, budgets, students, and alumni

•Employed proactive management style to ensure operational efficiency amongst more than twenty employees over several projects •Designed, developed and implemented companywide budgets, business plans, material inventories, resource allocations and various financial progress reports •Coordinated with various team leads to manage project specifications, guarantee accuracy and ensure quality assurance and timely completion of assignments, within the timeframe and budget

•Trained a team of highly qualified researchers and served as the senior member and mentor to prepare participants in crucial weekly evaluations•Collaborated with PHD Biologists to implement project planning, brainstorm research ideas and define reporting tools that served to communicate project progress to the N.S.F.