• Microsoft: Office 365, Azure, Teams, Exchange 2016, Server 2008/2012/2016/2019, SCCM, Intune, AD Services• VMWare: 6.5, 6.7, 7.0 and VMC (VMware on Cloud)• Security S/W: Nessus• Firewalls – FortiGate, Sonicwall• Terminal Services: Citrix, RemoteApps• Networking: Cisco, Dell PowerConnect• Wireless Technologies – Cambium/Xirrus• MFA Setup Options• Backup Solutions: VEEAM, Commvault• AWS – VPC, S3, EC2• Ticketing System: Zendesk, JIRA, Manage Engine Service Desk Plus• Automation Tools: Manage Engine AD Manager, CatTools• FTP: SolarWinds Serv-U MFT Server• Print Server Management• Monitoring Tools: PA Server Monitor, New Relic, SumoLogic, PagerDuty

Roles and Responsibilities• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations• Monitor performance and ensure system availability and reliability• Monitor system resource utilization, trending, and capacity planning• Provide Level-1/2/3 support and troubleshooting to resolve issues• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure• Select and implement security tools, policies, and procedures in conjunction with the company’s security team• Liaise with vendors and other IT personnel for problem resolution.Projects• Wireless Network configuration and setup for the entire Head Office• VLAN change for HQ and all country clubs• IP Telephone System implementation• Office 365 Implementation

• Instruct students based on the course work• Explain concepts and give real life situations to tackle network related issues.

Installed and Configured computer hardware operating systems and applications.System Engineering - Linux Based.Monitored and Maintained computer systems and Networks.Set up New User Accounts and Profiles and solved password issues. Managed to solve System and Network problems, diagnosed and solved hardware and software faults.Processing software’s and hardware’s by coordinating user setups, installations and upgrades.Configuration and resetting the network access accounts whenever required. Asset ManagementConfiguring and Installing Servers (1U and 2U) at local and client's end.

Programming and Testing FunctionalityWorked on Microsoft Windows 2007 and Microsoft Windows XPWorked on Microsoft Office 2007 EnterpriseProgramming Languages - c, JavaHandling Client CallsDealt with End to End testing using Quality Center (QC) and Quick Test Professional (QTP) Took presentations on smaller projects to team members to create the Detailed Level Design (DLD)