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Narendra Kumar Email & Phone Number

Senior Service Delivery Manager at NTT DATA North America
Location: New Delhi, Delhi, India 9 work roles 1 school
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Current company
Role
Senior Service Delivery Manager
Location
New Delhi, Delhi, India
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Narendra Kumar is listed as Senior Service Delivery Manager at NTT DATA North America, a with 25781 employees, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Narendra Kumar.

Narendra Kumar previously worked as Software Development Advisor at Ntt Data Services and Senior Principal Consultant at Ntt Data Uk. Narendra Kumar holds B.Tech., Computer Engineering from College Of Technology, G.B.P.U.A&T, Pantnagar.

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NTT DATA North America

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About Narendra Kumar

Having 19 years of experience including Project Management, Scrum Master, Azure DevOps Management, PMO Manager, Configuration & Environment Management and Software Quality Management.Project Management: Led end-to-end Application Development deliveries for 8+ years as a Project Manager at an onsite location in Glasgow, UK. Managed account portfolio activities, including billing and invoicing, work breakdown structure, and people management.Scrum Master: Certified in Agile and Scrum methodologies, provided expertise in project management methodologies such as Prince2, Waterfall, and Agile. Facilitated Scrum ceremonies, coached team members, and ensured smooth project execution.Azure DevOps Management: Hands-on experience with Microsoft D365 F&O DevOps, Azure Portal components, Logic Apps, and Microsoft Dynamics Lifecycle Services - D365F&O. Managed configuration and release management teams, ensuring efficient deployment and release processes.Configuration & Environment Management: Expertise with configuration management tools like Git/GitHub, SVN, CVS, and PVCS. Ensured version control, code management, and environment stability for smooth software development and deployment.Software Quality Management: Implemented quality management processes, including code reviews, testing, and quality assurance. Ensured compliance with industry standards and best practices for software development.PMO Manager: Led PMO activities, including project governance, performance tracking, and reporting. Oracle Technologies: Extensive experience in Oracle technologies such as ADF, Portal, RDS, Web Services, and BI Publisher. Developed and maintained Oracle-based applications and services.Time Management and Communication Skills: Excellent time management skills, self-motivated, with excellent written and verbal communication skills. Ability to handle multiple priorities and deliver under tight deadlines.Certifications: Certified in Agile and Scrum, Azure Administrator (AZ-104), Azure Fundamentals (AZ-900), and ITIL V4/3 Foundation. Demonstrated expertise and proficiency in respective areas.Awards: Honored with Client Top Hat Award, Star Award and NTT Data UK Silver Award for successfully delivering challenging projects.

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NTT DATA North America
Ntt Data North America
Senior Service Delivery Manager
New Delhi, DL, IN
Employees
25781
AeroLeads page
9 roles

Narendra Kumar work experience

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Software Development Advisor

Gurugram, Haryana, India

Managed development activities for a multi-million-dollar project with an Onshore and Offshore agile development team, utilizing technologies such as MS D365 F&O, Java, PL/SQL, MuleSoft, AEM, and REACT, and providing feedback to the Client's Senior Manager.Assessed activities involved in integrating existing business applications with MS Dynamics 365 F&O implementation to ensure no impact on running business during renovation activities.Conducted assessment of SOA services to baseline Mule experience layer for digital transformation leveraging MS D365 F&O and CRM capabilities.Established objectives and managed a team of 22 IT Agile team members in the execution of concurrent projects, adhering to best practices.Liaised with ACCA's Senior Project Managers (Matrix reporting) to achieve project objectives.Managed backlog and sprints on JIRA Board, mitigated risks, and exploited opportunities.Ran daily sprint meetings, ensured the team was on track with no blockers, and addressed any issues promptly.Liaised with individual team members for estimating requirements in story points and estimation for tasks aligned for current and upcoming sprints.Mentored the team in adhering to best practices and encouraged self-driven behaviors.Managed existing SOA Services Assessment for planning and architecture of infrastructure modernization.Ensured the team adhered to the client's standards and prepared all necessary delivery artifacts and checklists.Mentored the team to undergo internal review processes and produce valid checklists before submitting components for client review and releasing in test environments.

Senior Principal Consultant

Glasgow, United Kingdom

Worked as a single point of contact for Microsoft Dynamics D365 F&O – Lifecycle Services framework as an Azure DevOps engineer.Expertise in Data Migrations, Custom Development deliveries.Proficient in Azure Development with knowledge of Logic Apps and Azure Key Vault.Skilled in Azure SQL, SSMS, and secure data masking in Azure SQL Database.Experience in Environment and Release management, ALM, Azure DevOps (ADO), TFS, Git/GitHub, and the build process.Provisioned Tier 1, 2, and HA – LCS environment as per requirement, including Infrastructure virtualization, support UAT, Go-Live readiness, and Hypercare support.Executed NFRs from start to end, including scoping, test executions and results, highlighting issues and risks, and obtaining sign-off from stakeholders.Applied build and releases in TEST and PROD environment, including routine activities like Application, Platform, and Quality updates during product implementation.Created and managed Azure DevOps build pipelines.Responsible for publishing notifications to stakeholders for activities such as product upgrades, customization releases, or OS Level Security updates.Azure portal administration for D365 Finance and Operation components and Azure Key Vault.Developed and documented processes, knowledge documents, and streamlined quality gate passes.Collaborated closely with Adobe Experience Manager (AEM) and D365FO team to establish industry standards and maintain A-Z processes and BAU activities.Assisted Adobe Campaign team in understanding the client's process model, conducting multiple sessions to ensure their comfort with development and release process.Set up GitHub repository and implemented access control roles to establish a best-supported model for the client.Liaised with Cloud development team for new builds and helped them align with client-required tools and methodologies to establish expected quality and process standards.

Jul 2019 - Apr 2021

Principal Consultant

Single Point of Contact for technical project management - Includes responsibilities of requirement gathering, working with architects and designers to get the TDDs available for assigning back to development team.Working closely with onshore and offshore team to get the verified estimation based on the requirement complexity. Estimating and preparing development, testing, implementation and post implementation support plans. Monitoring progress on daily basis with onshore, offshore team members to make sure we are on track. Finding out issues and gaps and sorting them out in timely manner.Weekly status updates and checks for any changes in the requirement based on customer inputs either inside or outside agreed scope. Highlighting assumptions and risks and take the actions accordingly. Focused on quality of code and zero defect deliveries. Defect triage and regular follow-ups with the progress. Setting up support plans for implementation with contingencies and proactive approach for backout planning.Multiple client appréciations and recognitions for delivering very critical projects in time with great quality.Honered to receive client top hat award for smooth project deliveries.

Mar 2018 - Jun 2019

Software Development Specialist

Gurgaon, India

Assisting Project Management

Aug 2015 - Mar 2018

Assistant Project Manager

Glasgow, Scotland, United Kingdom

Single point of contact for Oracle Technologies stack development and deliverables

Aug 2014 - Jul 2015

Senior Software Engineer

Ntt Data Services

Software Development and Quality Assurance Engineer, Configuration & Release Management

Dec 2007 - Jan 2011

Software Engineer

Java Developer, Worked @ LG Electronics India Limited

May 2007 - Oct 2007
1 education record

Narendra Kumar education

FAQ

Frequently asked questions about Narendra Kumar

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What company does Narendra Kumar work for?

Narendra Kumar works for NTT DATA North America.

What is Narendra Kumar's role at NTT DATA North America?

Narendra Kumar is listed as Senior Service Delivery Manager at NTT DATA North America.

Where is Narendra Kumar based?

Narendra Kumar is based in New Delhi, Delhi, India while working with NTT DATA North America.

What companies has Narendra Kumar worked for?

Narendra Kumar has worked for Ntt Data North America, Ntt Data Services, Ntt Data Uk, and Adecco.

How can I contact Narendra Kumar?

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What schools did Narendra Kumar attend?

Narendra Kumar holds B.Tech., Computer Engineering from College Of Technology, G.B.P.U.A&T, Pantnagar.

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