A competent professional with 20 years’ rich experience; inclusive of over last 17 years in financial service center.Currently AP tower lead for South Africa operations for 400 + team for Retail giant, Driving transformation agenda, AP technology implementation, Lean and six sigma, people management2019-2020 - Service delivery lead for retail giant NAM. To transition 400+ associates and stabilize. Drive metric improvements and transformation agenda for North America. People… Show more A competent professional with 20 years’ rich experience; inclusive of over last 17 years in financial service center.Currently AP tower lead for South Africa operations for 400 + team for Retail giant, Driving transformation agenda, AP technology implementation, Lean and six sigma, people management2019-2020 - Service delivery lead for retail giant NAM. To transition 400+ associates and stabilize. Drive metric improvements and transformation agenda for North America. People management, client management and change management.2017-2019 Global process owner for media client servicing 17 countries from 3 locations. Job responsibilities include driving transformation agenda across countries, Optimizing current tools and technologies, standardization process metrics and process across region, ERP implementation support as P2P SME.2014 - 2016 as Asst. Vice President F& A APAC regional lead for media company Leading team of 100+ across three towers RTR, OTC, PTP (Transitioned and stabilized) from Australia, Malaysia and SingaporePrevious experience Assignments US- 2012 –2014SME P2P in US - Done assignments as AP SME in setting up shared service center for specialty material, Solutioning for major CPG and Pharma client.Operations & Transitions Summary – 2001 to 2011In my last role, I was managing E2E Accounts Payable processes 65 FTE team, 3 BG across Americas & Europe . Managed transition of AP processes from USA, UK, Germany and Belgium. AP Workflow and Mailroom set-up for China operations as AP subject matter expert Successful completion of solutioning & Transitioned and stabilize freight payable process for two different SBU for 100 fortune company in 2007 and 2011 with workflow implementationProject SummaryGenpact project lead to support implementation of new AP workflow; required coordination with multiple teams – IT, mailrooms, operations and customerLead GB project to reduce GR-IR balance from $3.5 M to $0.62 M Show less