Narendra Reddy Email and Phone Number

- With over 16+ years of experience in operations leadership, transition management, Capability Building and client management, I am dedicated to driving team success and fostering continuous improvement. - Scaled up and Managed geographically distributed Teams (North America, EMEA, APAC, LATAM) of over >100 individuals, with responsibility of service delivery, performance management, better customer experience and stakeholder engagement.- Spearheaded significant transitions and business development initiatives. - Led organizational initiatives in Business Process Transformation, with a keen interest on leveraging technology, optimizing processes, align right capabilities that balance long-term sustainability.- My commitment to continuous improvement has resulted in over 225 innovative ideas and approximately 10,000 hours of savings, improvement in customer satisfaction, enhanced turnaround time & Quality, through Six Sigma and Kaizen projects.- My strategic planning and organizational design skills align with long-term departmental goals, contributing to organizational growth. Recognized as an “Emerging Leader” at Merck, I am continuously leveraging my expertise in leading large-scale operations and driving process optimizations.