Handling the operation and maintenance of 5 hotels , Involved in the group upcoming hotels .The Canvas Dubai - M Gallery By Sofitel , Royal Ascot , Ascot and Sea view , Pre opening Mama Shelter

Operation and Maintenance -Minimizing the operation cost of the organization through the total productive maintenance.• Implementing latest technology for reducing operational expenses.• Planning and effecting preventive maintenance schedules of various machineries and instruments to increase machine up time and equipment reliability.• Proactively identifying areas of obstruction/breakdowns and taking steps to rectify the equipments through application of trouble shooting tools. . Executing cost saving and energy saving techniques/measures and modifications to achieve substantial reduction in O&M Expenditures and work within the budget. Client Relationship Management • Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.• Building and maintaining healthy business relations with clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.• Setting out quality standards for various operational areas, ensuring a high-quality customer satisfaction

Operations & Maintenance

 Small Luxury Hotels of the World “and “ Leading Small Hotel of the World”