Naresh Chippa Email and Phone Number

 Developing periodic process, plans & strategies, in coordination with macro plans of organization. Planning & scheduling individual / team assignments to achieve the pre set goals within time, quality & collection parameters. Formulating / short term strategic plans to enhance operations.  Identifying areas of crucial importance in the process driven business of the company & facilitate development of adequate systems to streamline the same.  Provide credit feedback of customers for credit appraisals. Expanding infrastructure & appointing new agencies to control the control revenue.  Leading, training & motivating teams ensuring optimum performance. Imparting training to team & assisting them in meeting the assigned the targets. Motivating & keeping the team spirit high ensuring minimum attrition. Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.  Attending to individuals/corporate customers concerns & complaints & undertaking steps to resolve them effectively.  Interacting with the customers to gather their feedback regarding the services. Maintaining cordial relations with customers to sustain the collection performance.