Naresh Gunda ☁⚡☁ Email & Phone Number

• Around 7+years of overall professional Software Development Experience with strong Object Oriented Analysis, designing and programming technical skills • Experience in Salesforce Service Cloud, Sales Cloud and Salesforce.com CRM with proficiency as developer and administrator.• Experience in SFDC Development in implementing Apex classes, Triggers, Visual Force, Force.com IDE, SOQL and SOSL. • Experience in designing of custom objects, Master-detail/Lookup relationships, Entity-Relationship data model, Workflows & Workflow rules, Email alerts, Sharing rules, Roles,• Proficient in Data Migration from Traditional Applications to Salesforce using Apex Data Loader Utility.• Expertise in analyzing and documenting the workflows and functionality of existing systems.Apex classes, HTML, CSS, Bootstrap and JavaScript. • Written SOQL and SOSL query in Apex.• Having good knowledge of all phases of SDLC with expertise in Requirement Gathering, Analysis, Designing, Development and Testing.• Experience in SFDC Integration using Web Service and Apex Programming, Salesforce.com.• Implemented various new features like a workflow approval process, Omni Channel, Platform Encryption, Classic Encryption and Files connect.• Experience in Salesforce deployments using change sets, MavensMate, Eclipse and Jenkins.• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.• Responsible for identifying, developing, deploying and maintaining Salesforce applications.• Experience in Integrating Salesforce.com with appExchange tools like Drawloop, SnapShot, DocuSign, Marketo Sales Insight, Marketo Lead Management and Pardot.• Experience in integrating CTI connectors Five9 and Cisco connectors with Salesforce.

Listed skills include Customer Relationship Management, Apex Programming, Salesforce.Com Development, Salesforce.Com Administration, and 15 others.