Noc Manager
• Managing ticket queue by assigning the tickets to appropriate team member depending on the skillset• Experience providing on-call support for high priority incidents• Working experience with either AWS or Azure or both• Working experience with Linux and or Windows Server• Experience providing support for Linux & Windows systems. This includes assisting application teams with assessing issues and troubleshooting deployments• Experience in cloud operations support and configuring and defining monitoring framework and monitoring the infrastructure and services