Naresh Narine Email & Phone Number

Multiple Cities

❖ Provider of support to complex onsite and remote tickets for business clienteleincluding installing & repairing enterprise access controls, analog/digital cctv,deploy/manage/support business network infrastructure❖ Provide root cause analysis of complex trouble tickets, provide documentation❖ Request feedback from customers, assess performance & satisfaction, and adjust sothat customers are always happy with their level of support/service

Multiple Cities

❖ Respond to escalated tickets and provide timely responses in accordance withaccordance with SLAs - Collaborated with vendors and escalations to ensure timelyresolution on tickets requiring vendor support - Deploy new hardware and softwarefor small and large businesses❖ Provider of support, management, and deployment of desktops, networkinfrastructure, cabling, security cameras, technical support, new installs, softwareupgrades, patching, etc❖ Provider of Solutions & Advisor & Seller of Technical Equipment for business of allsizes❖ Provider of excellent customer service and maintaining professionalism in a varietyof work environments including construction sites, hotels, of

Multiple Cities

❖ Respond to escalated tickets and provide timely responses in accordance withaccordance with SLAs - Collaborated with vendors and escalations to ensure timelyresolution on tickets requiring vendor support - Deploy new hardware and softwarefor small and large businesses❖ Provider of support, management, and deployment of desktops, networkinfrastructure, cabling, security cameras, technical support, new installs, softwareupgrades, patching, etc❖ Provider of Solutions & Advisor & Seller of Technical Equipment for business of allsizes❖ Provider of excellent customer service and maintaining professionalism in a varietyof work environments including construction sites, hotels, of