Watson Iot Technical Support Engineer
CurrentSoftware Support Engineer.
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@webroot.com
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Alex Y. is listed as Technical Support Engineer - IBM Australia at IBM Australia, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at webroot.com and a matched LinkedIn profile for Alex Y..
Alex Y. previously worked as Watson IoT Technical Support Engineer at Ibm Australia and Customer Support Engineer at Webroot.
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Alex Y. is a Technical Support Engineer - IBM Australia at IBM Australia. He is proficient in Japanese.
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Sydney, Australia
Software Support Engineer.
Sydney, Australia
Japanese Customer SupportCreating DOS-Batch for customer needs.Creating product FAQ WEB pages.
Seoul
• Price and System suggestions.• Schedule Management & installation. (VPCC) * VPCC : NEC Hardware-based(Server & Storage) + VMware ESX + Citrix XenDesktop + NEC provisioning middleware• Japanese manual translation.• User Training.• Maintenance support (Windows XP, 7, Server2008, MSSQL)
Tokyo, Japan
• Monitoring DB status using Insight Manager / OEM ( 10 Servers ) • Monitoring ATM status using SQL ( about 1500 ATMs )• Applying the server application components change.• Creating Shell scripts ( JOB Schedule, A TraceFile Analysis, Batch, OEMmaintenance, ASH dump, TraceFile Check, Audit, etc. )• Creating DOS-Batch ( AWR Information gathering, DB export, TransactionInformation gathering etc. )• Creating Document ( Failure report, Meeting materials etc. )• Failure Handling ( Check the trace and Transaction, Report to the customer and 2nd level support, Recover )• SQL administration ( OS/Server configuration and check the connectivity with the database )• Prepared and managed the yearly building power down
Tokyo, Japan
• Server Infrastructure ( 25 Servers )- OS installation, Configuration, Backup (dump), Recover (Restore), Patch• Creating Shell scripts. ( Operating Menu, Batch work )• Middleware Setting. ( The following middleware )• Oracle 10g installation.• ST ( System TEST )• IT ( Integration TEST )• Creating Document ( Design, TEST, Work procedure )
Tokyo, Japan
• Server Infrastructure ( 5 DB Servers )- OS configuration, Backup, Recover, Patch• Creating Shell scripts. ( Batch work )• Oracle 10g installation.
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Alex Y. works for IBM Australia.
Alex Y. is listed as Technical Support Engineer - IBM Australia at IBM Australia.
AeroLeads has found 1 work email signal at @webroot.com for Alex Y. at IBM Australia.
Alex Y. is based in Greater Sydney Area, Australia while working with IBM Australia.
Alex Y. has worked for Ibm Australia, Webroot, Nec Corporation Of Korea, Comsens Co., Ltd, and Sysbank Co., Ltd.
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