Narinah Mohammad Shah Email & Phone Number

Malaysia

• Manage project administration, internal and external communications
• Process and manage invoices from partners and external consultants every monthly
• Handle the localization of Partner Management department from headquarter in Germany to Malaysia
• Handle administrative tasks and coordinate management team for cbs SG management meeting, cbs DE summit summer trip
• Handle and manage contracts processing for new external consultants
• Prepare and handle onboarding of the new external consultants on the matters related with invoices and time reporting system

Malaysia

• Collaborate with senior change management to oversee change management effort to support the implementation of critical initiatives driving technology, process, and culture changes in SAP project
• Prepare a variety of different written communications and reports using Microsoft Office products and other software tools (Canva and Renderforest) for monthly e-bulletin, newsflash, weekly reports to internal and.
• Collaborate with SAP Functional and Technical teams to achieve well-organized Train the Trainers training execution for SAP modules in the project
• Communicate best practices among on-site and external personnel to align efforts and goals to complete the task on time
• Developed and administered training manual, user manual documentation, and Go Live Pack to ensure the smoothness of SAP implementation
• Supervised and performed human resource management functions to three trainees

Malaysia

• Used consultative sales approach to understand customer needs and recommend relevant offerings that suit their needs and specifications
• Maintained and built relationships with 100+ customers daily, providing exceptional customer service and efficient product deliveries during a promotional event
• Answered +50 customer questions and comments about products and services through Facebook Suite

Kuala Lumpur, Malaysia

• Developed and delivered change management support documentation and manuals for senior change management to practice at their respective projects
• Administered communication plan with senior management in an agile project which to attain +90 percent awareness from the stakeholders and team members about this project

• Assigned under Change Management Team, Transformation Office during the training
• Delivered clerical support by handling range of routine and special requirements
• Achieved management recognition by designing and implementing e-magazine during training
• Contributed to content creation in company’s social media websites
• Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department

Bachelor'S Degree, English Language And Literature/Letters

Activities and Societies: Petanque and Freelance writers

Bachelor'S Degree, Literature And Linguistic