Narinah Mohammad Shah Email & Phone Number

Malaysia

• Manage project administration, internal and external communications• Process and manage invoices from partners and external consultants every monthly• Handle the localization of Partner Management department from headquarter in Germany to Malaysia • Handle administrative tasks and coordinate management team for cbs SG management meeting, cbs DE summit summer trip • Handle and manage contracts processing for new external consultants • Prepare and handle onboarding of the new external consultants on the matters related with invoices and time reporting system• Prepare invoicing year end closing report to accounting

Malaysia

● Collaborate with senior change management to oversee change management effort to support the implementation of critical initiatives driving technology, process, and culture changes in SAP project● Prepare a variety of different written communications and reports using Microsoft Office products and other software tools (Canva and Renderforest) for monthly e-bulletin, newsflash, weekly reports to internal and business clients for the progress of the SAP implementation project● Collaborate with SAP Functional and Technical teams to achieve well-organized Train the Trainers training execution for SAP modules in the project● Communicate best practices among on-site and external personnel to align efforts and goals to complete the task on time● Developed and administered training manual, user manual documentation, and Go Live Pack to ensure the smoothness of SAP implementation ● Supervised and performed human resource management functions to three trainees

Malaysia

● Used consultative sales approach to understand customer needs and recommend relevant offerings that suit their needs and specifications● Maintained and built relationships with 100+ customers daily, providing exceptional customer service and efficient product deliveries during a promotional event● Answered +50 customer questions and comments about products and services through Facebook Suite

Kuala Lumpur, Malaysia

● Developed and delivered change management support documentation and manuals for senior change management to practice at their respective projects● Administered communication plan with senior management in an agile project which to attain +90 percent awareness from the stakeholders and team members about this project

● Assigned under Change Management Team, Transformation Office during the training● Delivered clerical support by handling range of routine and special requirements● Achieved management recognition by designing and implementing e-magazine during training● Contributed to content creation in company’s social media websites● Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department

Bachelor'S Degree, English Language And Literature/Letters

Activities and Societies: Petanque and Freelance writers

Bachelor'S Degree, Literature And Linguistic